The Embassy Inn

Worst hotel I ever stayed at. They stole 150 from me for no reason and accused me of crap I never did. Never going back again I recommend no one to go here ! Not one good thing about being there.

This is a cozy little converted hotel. It’s actually very quaint and have characters but let’s be honest you don’t stay for those reasons do you? Stayed three nights for a business trip and had the worst room ever right behind the front desk. That doorbell at all hours of the night was a killer for my sleep or lack off. My room was small and they have blinds on the window not blackout curtains like most hotels. I had one good night my whole trip. Other than that they were nice and accommodating. Would I stay there again maybe for the neighborhood which I love and in another room away from the front door.

Two stars, one for the pleasant front desk lady and one for the fact that once cleaned, the room was a decent place to get rest. This may suit the needs of some, but standards are low here.
Originally booked the Baron hotel. Asked for early check-​in, they couldn’t accommodate which was no problem but offered me an early check in at the Embassy Inn. They called ahead and told me it was ready, was not ready when I got there.
Arrive at Embassy Inn, room still has previous guest sheets all strewn about with every wet towel on the bathroom floor and the whole room foggy and hot. No surface to put the 3 foot ironing board on except a dirty bed.
Asked to have it cleaned twice. Left the hotel and came back after 3 hours, still wasn’t cleaned for me. That’s terrible communication. Housekeeping materials all over the hallway and floor and rooms surrounding me for about an hour when I got there… No one cleaning the rooms.
I felt as though college undergrads decorated the interiors of these rooms using craigslist «free“exclusively.

Would give this hotel negative 5 stars if that were possible! The service is non existent and the hotel literally stinks! The front desk staff person was totally rude and did not lift a finger while my aunt and I struggled to get our luggage up the front steps and then up more steps to the lobby. Once we saw the room we chose not to stay there because the room smelled terrible and was so small that you had to turn sideways to get between the beds to get to the minuscule bathroom! The hotel then refused to issue a refund, forcing us to cancel the payment with the credit card company. Oh and BTW, there is NO complimentary breakfast as their website advertises! They charge you $ 5.00! They have a little sign at the front desk telling you this as you check in. Very deceptive. I highly recommend that you skip this hotel all together. Try the Harrington Hotel, they have fabulous customer service and the hotel is clean as well as conveniently located.

Don’t go with high expectations. Place is over priced for what little you get. Very small rooms and no space to do anything. Air conditioner had hard time keeping room cool. Room had no wall décor, and wallpaper was peeling. My room view was of an alley and had the outside stairway right at window. Closet had one hanger, and the ice bucket was missing the lid. No wifi in the room — had to go to the lobby to get a signal. Very nice people working there, but hotel offers nothing to entertain ones self. Would suggest if wanting more comfy space to pay the extra and enjoy a better place. Be sure to check your bill upon checkout, as i was charged a double occupancy rate, even though my online rate was to be $ 40 less.

It took almost 40 minutes for a single brain celled employee to check us in, rudely and slowly.
Stay here if you want absolutely no service and sub par accommodations.

It’s fine for a night, but I wouldn’t want to stay any longer than that.
Great location and decently priced, but crummy building. Peeling paint, rickety furniture, toilets that only flush occasionally. It seemed generally clean, despite the structural drawbacks.

I don’t ask for much but this hotel is a dump. They tried to give me a basement room next to the laundry center. The shower was a tiny, concrete triangle. Also not close to metro center, about a 20 minute walk. You get what you pay for.

Had to cancel booking day of due to family emergency. Canceled at10:30 am almost 4 hours before check in time and they are charging 100 percent of room cost despite still having open bookings for the same type of room. I understand some kind of fee but 100 percent is saying «we never want you to stay here again». Congrats… I never will. Irony is this: I need to re-​book for NEXT Friday and it sure as hell won’t be with Embassy in. I’ll need a hotel in the same area likely once each month for visitors and now I’d rather pay a little more to put them further away than support this anti-​conser nonsense.
Congrats you stole my money once and lost all future business from me in the future. Hope it was worth it.
This is not how you treat people and expect to keep their business. Pathetic. Avoid at all costs.
Inb4 «all companies do it». You should never accept these kinds of practices. Charging 100 percent before check in time when your not even full up is a horrendous business practice that should be shunned as well as those who partake in it.
It’s telling people they will be punished for circumstances beyond their control even when there is no real inconvenience to the hotel all in the name of abject greed.

Nice and decent 3 stars hotel. It has got the basics, free coffee, nice beds and it is central. You get what you pay for, and this hotel has got reasonable prices. Btw excellent wifi and excellent bathroom.

It was a last minute trip and I stayed here for location. Aside from being in the middle of DC, it’s a pretty miserable place. If you like spending $ 200 a night to sleep in a dark, depressing dungeon and resting your head on the sink while you sit on the toilet, then, by all means, be their guest! I think the front desk staff said a total of about 10 words to me upon check-​in. His reticence was pretty impressive, actually.

I hate to even give this place one star. It’s seriously the WORST hotel I have ever stayed at in my life. Front desk is extremely weird and rude! The door to our room bathroom is off the hinges so we pretty much had to watch each other take a crap. It’s 200 a night. I’m sure you can find a better place close to this area. It’s so dirty. Do NOT stay in the shit hole!!!

Worse hotel in DC. Staff rude. Never stay here. The owners don’t care about you or the hotel

Stayed here one night and was a bit disappointed. I don’t fault DC hotels for small size, but this was also dirty, the shower was broken, and the mattress was hard. Breakfast was a stale pastry and cost $ 5. Wallpaper peeling off the wall. When I pointed out the shower to the front desk at check out, I got a shrug. No way does this hotel earn 4 stars just for its great location.

I think many of the reviews here are unduly harsh. Folks need to recognize that they get what they pay for, and for this location in DC, the Embassy Inn is a bargain. If you want five-​stars for this price, vacation in Wyoming. I stayed here for Labor Day weekend and paid around $ 60 per night with a reservation through Hotwire.
The room was small, yes, but the service was decent, the facilities were clean, and the A/​C worked just fine. Beyond that, the hotel’s location is incredible — surrounded by great restaurants, a few blocks from DuPont Circle Metro, and about one mile from the White House (it’s a relaxing stroll down 16^th Street).
Legitimate grievances aside, I think some reviewers here need to recalibrate their expectations. This hotel has never claimed to be the Mandarin Oriental.

This hotel is ehh. It’s definitely very old. It’s not dirty, but sure isn’t the cleanest. The kind that makes you want to keep your shoes on at all times. I might take them off to sleep though. Thank goodness I only need to be in the room for all of 6 hours to sleep. I found some gross red mold in the bathroom. Fabulous.
I flew in on a red-​eye from the west coast. I specifically called the day before to book an extra night so I could ensure I would have a room available when I arrived at 10am. The man I spoke to told me there was no need to book an extra night because rooms would be available. I asked him was he sure because it was imperative I have a room to shower in before my meeting. He said yes and said he would put some notes on my reservation.
Well of course I arrive and get the «there’s no rooms available… I don’t know why he told you that. There’s no rooms; etc.» Finally I’m told there’s a room next to the breakfast room I could take. Fine. I had no choice. Well this room is probably the smallest room I’ve ever seen. But again, it’ll do since I’m not here that long. We’ll see how it goes.
Also important to note, the breakfast is NOT complimentary like they advertise. It’s $ 5.

I was here for an extended Memorial Day weekend from Friday until Tuesday which was when I checked out.
When I checked in on Friday their printer was down so I had to come back later and sign some paperwork.
There were street maps in the reception/​lobby area. Also there is unlimited ice, water and coffee or hot water for tea during the day. The breakfast was $ 5 extra but I never had breakfast there because I always ended up having a mid-​morning meal with friends during my stay.
The room is not that big. It consisted of a Queen sized bed small dress, narrow closet and bathroom with sink toilet and standup shower. The towels seemed to be replaced every day and the bed made. The only bad part as far as cleanliness was concerned was the window sill. It was dirty when I got there and dirty when I left.
For the price I paid to spend 4 nights in the heart of DC itself and not in the MD or VA suburbs it was definitely worth every penny

The worse hotel I’ve (never) stayed in. I use the word «never» because this hotel gave away our booked room, after it had been paid for.
Booked (and paid extra for) double bed room. Got there, given a room with one bed. Told they had no other rooms available, so they put us up for the night at a sister hotel, and were told to come back to the Embassy in morning for new room.
Next day: Rude front desk tells us they are all booked — including sister hotels — and don’t have a reservation for us. Man attempted to shove us off with a hotel manager’s (Alan) number. He refused to call him himself (isn’t this a part of your job?). I tried the manager’s number, only to be told he was gone for the day. So my coworker tried, and were then told that Alan was in the office and to hold while they transferred. Stayed on the line for ten minutes with no one picking up before giving up. Clearly they were avoiding problems.
I asked the man at the front desk how they could just give away someone’s room. What happened to the room with the one bed that had been booked for us all along? He said it was gone and given away to someone else. Yes, this hotel gives away rooms you’ve already booked. They will leave you stranded. «There’s nothing I can do. We’re all booked. You’ll have to talk to the manager.»
A manager who doesn’t pick up his phone!
This hotel does not care about their customers. They will leave guests on the street. Thank God a friend put us up for the night. Do NOT stay here. I will be in contact with Expedia about the charges. My coworker who was so stay with me at this hotel also left a review — it has somehow been deleted.

Apparently I have to give it a star. It doesn’t even deserve that.
I stayed at this hotel on April 5^th, 2014. Eight of my friends were going to an event in the area and none of us wanted to drive back to our respective homes after an evening of cocktails. So, my friend and I reserved two «Double Double» rooms to accommodate all of us for the night. I reserved one room and my friend reserved the other, but upon arrival I was informed that I was going to be given 2 rooms with one bed each since they didn’t have a «Double Double» room available for me (did I NOT make a reservation?!?) and I would not be charged for the 2^nd room. It should also be noted that when I made my reservation over the phone, I gave them my bank card info and told them that I would be paying for my room with a different card (my sister was in possession of the card I wanted to use). I was told that would not be a problem.
As for my friend who had reserved the other room? Well, they completely lost her reservation. Luckily, I had arrived and checked in before her and had a sneaking suspicion I should ask about her room so I was able to give her a heads up about them not having her reservation on file. She ended up not having a place to stay that night.
Back to the Check-​In: When I checked in Saturday afternoon, an older gentleman, Sam, was at the front desk. I presented him with my credit card to charge the room on and he proceeded to charge my bank card anyway. He then told me my room was charged the day I made the reservation. No it was not because I would have noticed. I then opened up the mobile app for my bank and had a look and there was a $ 262.21 pending charge for April 5^th which I showed him. I asked Sam to refund my bank card and charge the room to the other card I had already handed him. He proceeded to, once again, charge my bank card. We’re up to $ 524.42 charged on my bank card now. The second charge he denied he even did. Once again, I had to open up my mobile app and show it to him. He then INSISTED these charges would not affect my bank account. WRONG. They already had and at this point he had already overdrawn my bank account. I had pending bill payments which had not yet cleared and I explained this to him and told him I would certainly be incurring overdraft charges when they were presented for payment come Monday. He then begrudgingly processed the two refunds, charged my other card, and told me again the two subsequent charges would not affect my bank account. At this point, I had already been arguing with this man for 20 minutes and I figured there wasn’t really much I could do about the situation until it played out and I went about my business for the evening.
Now about the rooms: GROSS. GROSS. GROSS! Bugs flew out of the AC/​heating unit above the bathroom door in one of the rooms and there was a roach on the ceiling in one of the rooms too. One of the beds in one of the rooms was essentially a piece of plywood with a blanket thrown over it and the bed in the other room was super springy and had a HUGE dip in the center.
And how about the hotel policy? You DO NOT get a complimentary breakfast. It’s $ 5 per person and consists of some bag with bread products it in that everyone and their snotty kid gets to dip their filthy hands into and disgusting instant coffee. This totally contradicts what’s on the website and the guest books in the rooms.
The next morning (April 6^th) I woke up and felt the need to check my bank account. Good thing I did because my bank card had been charged a THIRD time! Sam took it upon himself to charge me for the second room I wasn’t supposed to be charged for before his shift ended! That’s $ 786.63 on my bank card and $ 1048.84 total in case you’re not keeping up.
I immediately went downstairs and explained the situation to Rebecca at the front desk. She was very helpful and nice, whereas Sam was not. After I showed her the charges in my mobile banking app, she refunded the third charge. However, my bank account has not registered any of these refunds and won’t for another several days because that’s how banks work! My account is still over drawn and I have now incurred $ 120 in overdraft fees because of Sam. Now we’re up to $ 1168.84!
I called the inn this morning and spoke with the receptionist on duty (she was nice) and she gave me Alan’s (apparently he’s the general manager) number. I have tried to contact him several times this morning, but the his phone just keeps ringing. I have sent them an email about the fiasco asking them to refund my overdraft fees or I will be reporting them to the BBB. I have not yet heard back from them yet.

I don’t get the bad reviews. You are looking for the cheapest option in an expensive city. This isn’t somewhere to come with a ton of needs, but if you just need a place to sleep and put your stuff for a few days, this is ideal. Great location, especially for gay travelers looking to enjoy the local bar scene. Metro very close by as well.
I was in and out quite a bit and ran into three different staff members. Two were completely inconsequential and unfriendly. One was amazingly nice though. Helped me find a shovel to get my car out and was just really warm and sweet.
When comparing this to their sister hotel, The Windsor Inn, this has an elevator.
Shower worked fine. I had zero problems with this room.
Thanks Embassy Inn!