The man who does the framing, Richard(and his wife) were both extremely helpful. They took the time to sit & speak to us about our framing needs & went through probably a hundred different framing options with us, until we narrowed it down to one we liked. They were very warm & friendly, and they really seemed to have an eye for what they do. While I do think his pricing was a bit high, I think the quality of his work & the level of service will make the cost well worth it.