Brunswick Zone Watauga Bowl

I came here with my friends and we tried ordering drinks with our REAL IDs (mind we’re 21). The bartender ignored us & then later told us our IDs were fake. She half way put our IDs under the light and said they didn’t glow, but she didn’t put anyone else’s IDs under the light? We talked to a manager and he agreed with us and went to talk to her. He came back and said they couldn’t do it but he didn’t even check our IDs! This is bullshit. Also my food took forever to come out and all I ordered was nachos. Wtf.

This place use to be amazing. I don’t know if it’s new management or new vision… tip: you’re making a lot of improvements as to how the facility looks… make improvements in CUSTOMER service. CUSTOMERS pay your BILLS and write REVIEWS. Treat every single customer and every single question with professionalism and respect and you will truly be an amazing place once again.

It’s clean and well-​maintained and the employees are nice enough. My only complaint is the cost. One game for a family of four cost $ 40. If this is what bowling costs, no wonder it’s not as popular a pastime as it used to be.

I’ve been here several times but only because it’s the only bowling place that is nearby. The last two times I visited, there were so many technical issues. The lanes would just stop working and no one would help us unless we approached them on our own. Most recently, my sister and I drove there only to be told there would be no open lanes for an hour. When we returned, they basically told us that we only had an hour to play then we had to leave after that. So they basically kicked us out well before closing time and didn’t offer a discount, explanation, anything. When I asked for clarification, the employees looked incredibly annoyed and gave me an unclear and unhelpful explanation. They were just super unfriendly and generally had a terrible attitude. Along with the place only giving us only an hour to bowl, our lane broke several times and the employees took their sweet time even offering help, let alone actually fixing it. So most of our hour was spent dealing with a broken lane. The only reason I’m not giving it 1 star is because every other visit has been okay except for this incident, and it is the only bowling alley that is decently close to where I live.

Worst bowling place I’ve ever been. Our lane wasn’t working and we asked them 3 times to fix it before they actually did and it took forever

One of the best bowling houses in the Metroplex. Tim runs a great ship and the place is always clean and the service caring and prompt.
Very refreshing to see…

I wish I could give 0 stars or negative. This «manager» black guy wearing red shirt around 10pm DEC 17^th was a completely incompetent idiot and jerk. I was there with my girlfriend attending my sister’s 20^th birthday. I went to buy a beer and was questioned because I didn’t look 5’9 and my drivers license says I was, I pulled out my state issued id which most people don’t have still not enough I have to pull out a fucking debit card with my name on it. I went on to finally purchase my beer and used my girls card as she was treating me that night all was now seemingly fine. When I went back to get another beer she looked at the card and refused to sell me BC she needed to see my girls id to prove she was 21 also… This was impossible and ridiculous my girlfriend was 20 and I was obviously the one drinking the beer in plain open sight right where that stupid bitch bar tender could see me. When I complained to the management that she already sold me one I’m obviously 23 I don’t see the issue he told me I was giving him attitude and I Was to leave he was calling the cops. Paid for 3 hours of bowling got in 25 minutes. The 12 of us from that party will NEVER come here again.

the bowling alley is ok. generally somewhat crowded but usually don’t have to wait the couple of times I’ve been there. The biggest gripe with this place is that they allow smoking and it fills up the entire building.

Well, I can say watch out for drunk people. Came here with my 6 year old, maybe around 5:30/6 on a weeknight & still had this issue. No I have to admit honestly we don’t have much bowling experience, but At worst my daughter is waiting for her ball to come back near the hole & walks backwards to watch her ball go down the lane. But shes not going into other lanes, she moves back & so on. Even with this. about half way thru our time a guy from 2 rows over comes and yells at me about my daughter showing proper bowling etiquette. OK if shes bothering the people directly to my right & left I would expect them to say something not the people two rows over, or ask an employee to come say something. The guys to our right, in between us & the guy, have been there the whole time we’ve been there & have not said a word to us other than a smile & a hello when we both first got there. The people to our left just had gotten there & we’re putting on shoes & getting balls when the guy came over to us.
My daughter, not liking that her mommy was just yelled at by a stranger wanted to leave. I decided to tell the employees what happened cause there we’re other people there with kids, So I didn’t want any other families to have their evening ruined by this guy.
When we went to talk to them they realized what had happened, we apparently got placed to close to a guy who had asked for no kids to be placed near him because he had been or planned to be drinking … and trust me … he had been drinking.
They gave us free bowling passes for next time which they added free shoes on it. So that I can try them out again, on them, preferably during a time when they wouldn’t have a drunken fellow there. So because it wasn’t the establishments fault that the guy was being an jerk, I will give them a shot, but if you go with kids go during the day. Sadly I can’t say go right after work cause this guy was there in prime after work time & had already been drinking, so I dunno if he’s a regular or what …

Great day for our Twins Birthday! Had a great party and the service was great!

The staff at this location are worth not returning alone. Add the conditions of the place, smell and environment– it isn’t worth it.
They don’t pay attention to the size of your party, make you wait an hour and then say they forgot or haven’t ever spoken to you and didn’t put you in the computer. Even after you speak to a manager, you still wait forever just for them to not give you the two hours you wanted the lane for. When they call you over the speaker, you cant understand a word they say because they have their mouth smooshed on the mic.
The pool tables here are horrible. They have writing on them, are lop-​sided and a few of them don’t even work.
The bowling balls aren’t easy to find. Want a lighter ball? You’re going to have to walk across the place to find one. Want a heavier one? Go to the far opposite side.
The bar is ridiculous. We got shots and they barely had any liquor in them. If I am going to pay for a specialty shot, I don’t want it to be majority syrup and something else, I want to be able to get my money’s worth. The beer is pretty pricey as well anyways.
I’ll pass returning to this place.

I brought the kids that I nanny here one afternoon and it was pretty quiet, which was good. We were going to get two games per person, but the guy at the counter did the math and let me know that buying the lane for an hour (which is about how long two games with two kids takes) was cheaper. I really appreciated him letting me know.
The lightest ball was 7lb, not 6 like most other places, but we used the ball shoot and bumpers and the kids were fine.
We had a great time here and I would go back.

I wish there were more Brunswick Zones but this bowling alley is clean and well maintained. Brunswick is typically better than AMF so it’s worth the drive — especially with Groupons! There’s a special going on every night and cosmic bowling on the weekends at night. The only downside — they allow smoking inside… totally not a fan — they should try to separate or ask if you want the smoking or non-​smoking section.