Pizza Hut

We’re up in the DFW area spending time with family & we decided to order pizza. The food arrived on time and the order was correct. My only issue is the pizzas were a bit cold, (least of my worries). When I’m back in the area I wouldn’t mind ordering from this location again.

I’m only giving 1 star because you have to in order to write a review. I have never had a good experience with this place. I’ve gotten raw wings from them before… RAW! How can you not cook wings properly? Wings are always over sauced. Never give red pepper and parmesan, even when you ask for it, they don’t have it. Tonight was the last attempt. After an hour I called, only to be told there was a problem with my card. I never got a phone call! So how was it supposed to know there was a problem? The girl was rude too. I just told her to forget it! Done. Not ordering from Pizza Hut anymore.

Still the very worst consumer experience of my life. Every time I order delivery from this Pizza Hut, I say I never will again. It’s not the food quality that is the problem. It is the blatant disregard for getting the order right. How do you forget the marinara sauce in a bread stick order EVERY SINGLE TIME!!! I DO NOT GET HOW YOU PEOPLE DON’T GIVE A CRAP ABOUT GOOD SERVICE!

Wow! This location has horrible reviews! I can only speak for myself (follow my lead America!) but I had a very good experience.
I ordered online which was pretty easy and painless. I did my order for carry out and went in as soon as my order was due. They have a monitor up that lists all the carry out orders and there was my name and it listed that it was ready.
A few seconds after I got in, someone greeted me and grabbed my order. They opened it to make sure it looked good and I was on my way, which was great because my order was fairly complicated. Super easy and the only worker I spoke with was very courteous.
My pizza was delicious (ly terrible for me). All of this was on a Saturday night and couldn’t have gone better.
So why all the bad reviews? Maybe the service here has been so universally reviled that no one orders from here anymore so they are able to better serve the few customers they have.
Or maybe this location used to be infiltrated by Payton Manning’s network of Papa Johns Spies to sabotage it, but their cover got blown and they were eventually flushed and eliminated by Pizza Hut Jack Bauer.
Who knows? The one thing we can all agree on is that it is probably the spy thing.

We love pizza and been ordering from Pizza Hut for many years. But we find that they are getting worst and worst, we have tried different locations as well, no difference! They are over price it’s just not to standards! We now order from little Caesars price is cut in half n taste way better! Bye bye Pizza Hut!

Don’t expect your food to arrive within an hour. Food still hasn’t arrived after more than 40 minutes from the estimated arrival time (1+ total hours at this point). I called the location and no one answered. I called the 800 number and they were useless. They hung up on me twice. Transferred me back to the location which didn’t answer again and then told me there are no managers at the call center to speak with. They operate without any managers apparently. They couldn’t reach the location for me, and they could not help credit my account back. A little niceness and sincerity in customer care would have been nice. This franchise goes on my blacklist. Never doing business with them again. Sad day, because I love pizza and they are so close.

Ordered online, 3 pizzas, well in advance of when I was going to pick them up and they managed to screw it up. I don’t even know how that’s possible with the order staring at you in front of your face. Went to pick it up and noticed they were wrong and the girl said it would take an hour to get me the correct order! I’ll gladly drive further for better service next time!

Will not order from this Pizza Hut again. This is the one closest to our house and we have given them a few chances now but we are more and more disappointed each time. The amount of cheese they put on their pizza is laughable. Even if we order extra cheese you can still see spots where there is absolutely no cheese on the pizza.
I do NOT recommend this Pizza Hut.

This location never ever ever gets my order right… ever. I always order online so there should be little room for error. Somehow they still manage to screw it up. Whether it is the wrong sauce (or no sauce) on wings, no ranch after paying for it, or a 2 liter of soda rather than two 20oz bottles, it is always something. I’ve called and reported their errors on several occasions and they are apologetic, but I’m tired of apologies. Just get the order right the first time! Guess I’ll be getting Pappa John’s from now on!

Worst service I have EVER had in my life! The guy answering the phone greeted me with, «this is pizza hut, you ready for excellent service?» as we get in to my info for delivery I had to repeat the name of my street literally 6 times even after SPELLING it every time. It got to the point to where I thought he was joking.
Then they say they can’t deliver to my house. (I am .8 miles away from the store.) after another 5 min of me explaining exactly where It is He finally got with the program and took my order.
I ordered one with reg cheese stuffed crust pepperoni,
and one easy cheese, pepperoni, And jalapeños… The cheese stuffed crust has barely any cheese and the other had extra cheese!!! Really???
Before I finished my order I said, «can you please make sure there are LOTS of crushed red pepper please» when the guy got here I was asking for the peppers and the driver told me «the person that took the order before mine took the last of them «my bad» «
I will go get a pizza from the store and cook it my self before I EVER order from here again!