Medexpress

I was there this past Friday because my primary doctors office was closed. The staff was very friendly and professional. The place was very clean.
The Doctor on the other hand seemed very overwhelmed & flustered. Could barely understand what she was saying. I went there knowing I had an upper respiratory infection, and I needed an antibiotic. The doctor asked me what I wanted to be treated for. I looked at her confused. Isn’t she the doctor that should know how I should be treated? I did allow her to exam me. She did say that the back of my throat was very red and she could see a post nasal drip. I also told her about the deep hacking dry heave cough I was having as well and she said it from the post nasal drip. She also said that my tonsils were enlarged. However I had my tonsils removed when I was 10 years old. I did eventually go to my primary doctor which I did have an upper respiratory infection as well as a slight case of bronchitis. I would not go back there again to see Dr. V
I also work in the medical field and I understand at times it could be overwhelming. The way I treated by the doctor was unprofessional. Hope she doesn’t treat any of her family members the way I was treated.

This is a very convenient, clean and efficient location. The Dr. was very nice and I received great care. I will be back and recommend to others.

Great experience. There was no wait, it looked nice and clean, and the staff was very friendly. I tried making a regular doctor’s appointment for an ear infection and they were booked so I went here. I’m glad I did.

Terrible front desk staff service. Polite questions were returned with attitude and inaction. Fortunately the nurse I dealt with was very professional and sweet.
If I were the owner I would give some attention to the desk staff’s customer service. My wife is a dentist and anyone behaving like the woman did would have been counseled or fired. The front desk is the face of your business.

I had a wonderful experience at the Springfield location on Rt. 22. I was not sure what to expect, but I was very impressed. The facility is brand new and clean. The front desk staff were very nice and professional. The wait was not long to see a doctor. The doctor evaluated me and provided a prescription. The medication she prescribed made me very light headed so I called the office and was promptly connected to the doctor. She immediately recommended a different type of the same medication and called it in to my pharmacy as soon as we were done speaking. The new medication worked great without any side effects and I am feeling better. I am tremendously impressed. Getting an appointment and communicating with my own general physician and his office is not as easy as it this experience was. Dr. Diana Krblich was wonderful. I would not hesitate returning to this office.

The facility is new and very clean. Everyone here is nice and very helpful. The Receptionists are friendly and the Nurse had a sense of humor. The Doctor was knowledgable and had excellent bedside manner.
The hours are good for working people. You don’t have to worry about talking time off. I will definitely return and recommend them to friends.