Walmart

Worst customer service. Needed assistance for someone to unlock the glass door just to get 1 can of paint. Only came here for that and I’ve been waiting for more than 25 mintues. And they announced over the PA like 5 times that a customer needed assistance in my area and still nobody. It’s a shame that I have to commute to a farther walmart rather to this one where it’s more convenient for me.

Awful awful experience with this location today. Wish I could give it –5 stars. Ordered a laptop off
early in the afternoon and on the site it said that this particular location had it in stock and I could pick it up later in the day. Being that I live 20 minutes from this location, I tried calling the store to ensure it was indeed waiting for me, instead of automatically making the drive. Of course the phone rang numerous times and I couldn’t get anyone on the line so I had no choice but to go there. As soon as I entered the store, I spotted the pick up area in the back. No one was in sight so I had to walk all the way up to customer service to see if someone else could help me. I ended up waiting in the line for 15 minutes and finally when I got to the counter, they paged someone to the pickup section and back I went to wait another 15 minutes to be helped. I gave the employee the order number, to which the screen read «order not found». I had such a bad feeling. He told me he was going to check if the laptop was on the floor since they «couldn’t find it in the back». Low and behold, they were «out of stock» of the laptop I ALREADY PAID FOR and was nowhere to be found. The employee pretty much told me that it «wasn’t» the store’s fault, they had no way of refunding the money or issuing me a store credit, and that I would have to cancel my order online in order to receive my refund. He gave me the phone number to call Walmart online so that’s what I did as soon as I left. They ended up telling me I would have to wait 3 days for the refund and the reason why this issue occurred was because THIS location hadn’t updated their inventory properly which is why it said the laptop was in stock when it indeed wasn’t. I am NEVER coming to this location again. Spare yourself the aggravation!!!

This is one of the most dirtiest walmarts. Every time we go the associates never help. They never want to help. It’s like they r asked not to help customers. The merchandising in this place is bad as well. No customer service what so ever

I was there yesterday. During the holiday time they need to clean the garbage cans outside. Also the workers should be trained again on how to bag your items. They need big bags to give the customers when buying big items. I do not like having small bags for big items because the bag always bust. Also they need more registers open during Saturday afternoons & evenings.

My review is a 2 star one. It’s a little strange, since I continue to shop here every week… the store is dirty. Most of the staff is not friendly.
Also, all the shoppers are AWFUL!!! I knoe, I know. What do I expect shopping at Walmart?! I honestly only continue to go there because it is the closet and lack of options!
Although target just opened up a produce section. Maybe I’ll have to check that out! And I get all fresh food from atop and shop across the packing lot.

They are very disorganized with their shelving, its kinda sloppy and hard to put together where something is with where the «price» is. Selection was good, the 2 sided checkouts in the store were nice, and i loved the self checkout, since i only had 2 items. Its rare you get in and out and out of walmart in 10 minutes.

Bottom line here is the POOR MANAGEMENT. Stood on line a full 20 minutes waiting for the manager ROBERT to respond to a problem with one of the registers. When he did appear, it was from outside the store, and he avoided all questions and eye contact with the customers who patiently waited. Most employees here are nice, but you can see they are tired of the complaints and lack of leadership.

Never ever enough check outs open.
The only really good thing I can say about this walmart is about the pharmacy. The pharmacist, Doug, is so very nice and will definitely go out of his way to help you in any way you need. He is the Only reason I battle with the craziness that is walmart.

Not one of the better Walmarts.
Its located in the Watchung Square Mall, but its located in its own area at the far end so sometimes parking can be almost full.
You can price shop against the other big name stores in the same mall.
Its one of the dirtier stores I’ve been in, and sometimes is overcrowded. You also tend to get a rougher crowd in here.
Its not always well stocked, and the shelves can be disorganized.
The workers vary in competence and friendliness — sometimes you get someone terrific, other times, forget it.

I just moved up to NJ not to long ago and this walmart is one of the few walmart that have nice staff and is clean. A lot of the other walmart in the area like union walmart on 22 is gross. The vision center has a great staff as well.

This is an average walmart but not stocked as nicely as others. You can find the food, clothing, electronics, and home supplies as you would at other walmarts. The staff is hit or miss. Some can be rude and some are very helpful. They always seem to not be around though. The lanes are average length but can get quite long. Hours are good, extended.
Overall, I’d come here only if you need something.

Why can’t I ever just have a good experience at Walmart? I sometimes go to the one in Union, which is TERRIBLE. So on this particular day, I went out of my way to Watchung at 7 in the morning to avoid the BS. I was on the hunt for an affordable air mattress so when I went in the aisle and saw a few for 9.92 I was excited. JACKPOT! Or at least it would have been a jackpot had I not been informed that it was actually $ 80 and someone just placed them in the wrong spot… smh. The assistant manager wasn’t accommodating. He was more concerned about yelling at the employee responsible for that section than providing good customer service. He offered a little 10% which wasn’t about anything for me. Of course they couldn’t give it to me for the 9.92 but at least give a discount that shows that you took the customer into some sort of consideration.

Many years ago this location used to be my favorite (before a few other locations were built as super centers). For a while now this walmart has gone down, in my opinion. Whenever I happen to go (more out of convenience than anything else) it’s always dirty and overcrowded. If I have something specific in mind to grab and go, it’s fine. But to feel comfortable just strolling around the store and picking up whatever catches my eye, no. I’d rather be in and out.

If I could afford to buy locally always, I would, but until then-​Walmart is always a sure thing for when you need a few things-​household toiletries, gift bags/​wrap, or cheap house/​gym clothes. Can’t deny it, it does serve it’s purpose. Plus, this one the staff are particularly helpful and although the parking lot is always full, you never feel all that crowded. Will be back!

My rating is based on the electronics department. This Walmart is good enough to get what you have to get and go, nothing more. The staff in the electrics department have disappointed me multiple times already. Every single time I’ve gone there they never seem to know about much. I’ve even been told that all the tablets they sell are the same. That a DVD player was a blu ray player (when it clearly wasn’t). I’ve even had to teach a guy the difference between wifi and Bluetooth operating dock stations! I mean they are always so eager to help but what’s the use if you are just going to give me false information. Being a gadget nerd it’s frustrating to know I or someone else could be walking out with something we were advised would offer something that it doesn’t. Which is why I advise anyone who is getting electronics from here, to research it first before you ask for any help.

I come here a lot whenever I need certain items that aren’t cheaper elsewhere (like Pringles and car wash accessories). This store can get crowded at times, but that doesn’t bother me, especially when I’m not in a rush.
My biggest gripe is that some of the shelves are quite messy. But somewhere in the mess, you can or could find something that is cheaper than what other stores are charging for.
Happy Shopping!

I always get a headache when I go to this Walmart. If not for any reason other than the sheer amount of frustration I feel just trying to get a parking space in the lot. Heck, just getting TO the lot most of the time is nearly impossible because customers are pouring out of both entrances and walking across the parking lot without looking. Carts only sometimes make it to the cart corrals, but more often than not sit in the middle of parking spaces near the front of the always full parking lot.
The store itself is usually mostly clean. They do try to keep the products organized on the shelves, but it’s rare to find a product that actually matches the price tag that’s under it. Most of the cashiers work quickly and efficiently, but it seems that there’s always lines because of the high volume of customers in the store. Most of the employees can be quite helpful in finding things — if it’s in their department. Otherwise, you’d have better luck just hunting on your own. This store has 4 self checkout stations, which I have used in the past. I’ve always had issues when using coupons there, so I prefer to go to a real cashier if I have coupons.
Let’s be realistic here — it’s Walmart, not Nordstrom or Saks. Their employees are underpaid and have little chances of advancing into real careers with the company. I don’t expect the kind of treatment that is found in high-​end department stores or even specialized boutiques. You get low prices and a pretty large selection of products to choose from.

I was expecting more from my local Walmart in Watchung since I was used to my local Walmart store in Boca Raton. Boy, was in for a surprise !
I thought all Walmart stores sold meat and vegetables. I figured since they had a grocery department and a frozen aisle department it would just make sense to sell fresh produce and fresh meats and seafood. How hard could that be? After all this is Walmart the biggest employer and purchaser of goods in the country. Every time I have been in this Watchung store it is always very busy. They do a tremendous amount of business the food aisles are constantly being replenished. I heard people complaining that they had to go to two different stores to complete their shopping which was inconvenient. I agree! This could be the one stop shopping place if they were to add produce and meat. There is plenty of room up in the Watchung center.
Their prices are very good but if you ask anyone for help, your pretty much on your own.
If you go there find what you want first go online then go and purchase it. I have been to many different Walmart stores and i do find that know two are the same.
I know Walmart prides them self on customer service but you won’t find it at this particular Walmart. Try another area. I am a firm believer in Walmart, their products, and their service!

Disorganized and the staff didn’t know where anything was. I was misdirected, twice, as to where a certain department was located. Not an item, a DEPARTMENT! Smh at this Walmart.
The only good thing I saw at this Walmart is they have a nail salon inside. After you deal with the frustration of looking for a certain department, you can soak your toes and get a nice pedicure.

I had made a wrong turn while driving and wound up hurtling down Route 22, which I generally avoid since many people treat Route 22 like it’s a set piece from a Mad Max movie. Anyhow, needing a break I pulled into this Wal-​Mart, hoping to do some toy hunting while I was at it.
It seems a bit early in this review to say this, but this was almost a four star review — except that the parking lot was a freaking nightmare. It is very tight and it was so packed I had to inch along everywhere for fear of hitting someone (either in or out of a vehicle).
That said, once inside I was pleasantly surprised to see how well organized this Wal-​Mart was. I’m used to seeing Wal-​Marts look like a bomb hit them, but this one was clean, with the clothing organized, the toy section was well put together and it actually had some harder to find items I had been hunting for without success for two weeks! They also had some sugar free chocolate I had been looking for.
This Wal-​Mart also has a small McDonalds inside of it with limited seating. Their auto section is pretty well stocked too (compared to my branch in Linden).
I won’t be going out of my way to hit this Wal-​Mart again, but if I do wind up on 22 again I may visit again.