Public Storage

To be perfectly honest, I will miss how much of a nice professional helpful guy Greg is as well as his brunette secretary. I hope the boss and colleagues I get, they will be as great as they are. They were so nice they let me charge my iphone until its significantly charged after a long trip to get there. Not many places of business are willing to do that for you even if youre a paying customer. Initially its favorably priced, but storage can get pricy depending on what unit you get and how long youre there. As far as payment goes, I believe they take cash or credit cards and its awesome they were willing to take a friend’s payment when I found myself in a financial bind. I personally think its at a safe location where I can be there for hours at night sorting out my clutter. I really felt like home even if it was temporary. However you never know because youre in Waterbury. After moving out, I had the privilege in storing all my shoes, clothes, books, toltertries, some food, etc at this location safely greatly reducing the risk of getting stolen and/​or heaven forbid at a landmine somewhere. Once I have my own place or can afford to fed for myself, I’ll definitely give this one location my business again.

I very seldom write reviews but my experience with the Public Storage on Captain Neville Drive in Watertown, CT and its manager Greg warrants sharing with anyone who is considering using this site as a storage location. The circumstances surrounding my need for the space was such that it would have been impossible to get to the facility, complete the paperwork and move in my items before the gates closed. Greg not only exhausted every possible solution, but he spoke with his manager to help figure out a way for me to be able to secure and move into a unit that same evening though I was traveling across country.
In the end, Greg came up with a way for me to secure my unit and get me moved in but it was at a great personal inconvenience for him. He refused a tip to buy his fiancé dinner or flowers since this inconvenience was the cost of being away from her on a Friday evening. When I asked what I could do to thank him for going so far out of the way, he simply asked me to pay it forward and show kindness to a stranger that could really use it. His act of kindness saved us from what would have been a negative cascading effect on our college tour plans that started the next day. I am so grateful for people like Greg who understand the impact of one act of kindness. I will pay it forward over and over.
Incidentally, the unit was clean, the premises were clean and secure, and every detail about the rental agreement was covered thoroughly. I would definitely recommend this property to anyone looking for storage in the area.