Terrible customer service. I came to visit my family out here in Waterloo and decided to take my cousin for her first mani/pedi. Luckily her technician did a good job on her nails. Mine however was completely unfriendly, stunk like cigarettes, and even answered his cell phone during my pedicure. It was so unprofessional! I complained to the guy who checked me out and all he could say was«okay.» He had one chance to redeem the salon by apologizing, but did he? No! In fact he seemed bothered that I was complaining to him. How rude! There are so many salons to choose from, so customer service is number one in my books. I left disappointed and will never be back.
Holly L.
Évaluation du lieu : 1 Cedar Rapids, IA
Wow! Don’t be fooled by the pretty lights and décor! It’s like putting lipstick on a pig if my experience today is of the norm. They were very rude because I wanted my acrylics taken off. I was asked 3 more times if I wanted new tips or shellac after I plainly stated that I live out of town and it’s just too much maintenance. The guy(I would say technician but that would mean he had gone to school and was licensed) that was taking them off burnt me three times with the file and gave me dirty looks for saying hot, hot, ow! As I pulled my hand back. Then he brought out a bowl of acetone in a bowl of what I can only assume was boiling water because it actually hurt. FYI I’m a former barista and not a stranger to hot liquids. Then he told me I’d have to sit there for 20 minutes and walked away. Seriously it’s not time for your break when you have a customer. Horrible experience. Never going back.
Lauran H.
Évaluation du lieu : 5 Napa, CA
This is possibly the nicest nail salon we’ve visited ever! Five of the women in our family had a girls day and each of us had a very positive experience. From the moment we arrived until we departed, the staff made us feel welcome and pampered. Three had manis and pedis, and two had pedis only. My mother-in-law had her first pedicure at 87 and really enjoyed herself. The cleanliness and sanitized tools as well as clean odor were impressive. Complimentary wine upon seating was lovely. We will definitely return.
Amy W.
Évaluation du lieu : 5 Bloomington, IN
Best nail salon in Iowa. Lyne is amazing and Randy is a fabulous greeter always making sure everything is taken care of. The pink and white acrylic with get coat is beautiful and lasting. I wouldn’t go anywhere else!
Sandie S.
Évaluation du lieu : 1 Waterloo, IA
I had the worst experience from this place. I came here on a Saturday couple weeks ago for a pedi and shellac. The tech who worked on me was very rude nad unfriendly. There was no attempt to strike a conversation whatsoever. Nobody offered me anything to drink. The pedicure was done in like 10 minutes and my shellac color did not come out right. I will NEVER return here. Stay away from here people.