Panera Bread

Usually Panerra is really good. Missed breakfast by five minutes and they wouldn’t make me a bagel sandwich. Also had to give the lady my order three times because she kept forgetting. Grrr.

I’ve been visiting Panera Bread chains or years, and this one tops them all. I live close to this Panera ironically. Everyone is so polite, they thank you for coming in, and I’ve even gotten to know some of the staff pretty well. The food is always the perfect temperature, fresh, and I just really enjoy the overall experience every time I stop in. Thank you for the wonderful hospitality, Waterloo Panera!

Great service! I dine at Panera Bread often. The staff provide a great atmosphere. This will be my lunch spot when working in Waterloo, IA.

Boo! I’m from out of town but eat at Panera all the time at home. I got my usual — the egg white, avocado, spinach breakfast sandwich. NOT GOOD!
I stood by the counter and watched them make my sandwich. When the press opened (guessing it heats it all together) the sandwich had moved and was a hot mess. She literally scooped it all back together and awkwardly put it in my bag. I asked if it would hold together and she looked at me like I was weird for asking. I didn’t want to say anything because my nephew works here (shhhh, don’t tell him I’m posting this).
Drove to Target (which is right behind Panera) and opened my sandwich to eat it. It was a nasty, greasy mess! I was shocked at the grease and disappointed that the entire thing just fell apart while I tried to eat it. Eventually I gave up and just threw it out.
My son got his usual pumpkin muffin and it had twice as much powdered sugar on it as they do back home. I shook most off before he ate it. No one needs all that!

I absolutely love Panera but my family and I ate at the La Porte road location and ordered almost $ 80 worth of food and drinks but forgot to add on the desserts for $ 1. When we went back, Emma charged us full price even after we offered our receipts and pointed to where we were sitting. When my sister in law tried she was also denied because she had ordered her drink after the meal. Emma has a lot to learn about customer service! She was absolutely rude. Even when her colleagues suggested how it could be easily handled on the computer she remained even more steadfast in her decision. We won’t visit this location again.

I love Panera but the staff here can’t remember or get any order right ever! I get a salad and they always forget things on it. I got a ‘bread’ bowl and only got the soup or they just forget and mix it up all together! I love the drive thru but it’s not worth the wait. I will go across town to the other Panera where they can remember my order sadly.
The food is good though when they get the order right!
**UPDATE: their management staff has always been very helpful in correcting issues. For that I appreciate the service.

Pluck 2 is always a good choice. French opinion soup is not bad. Got gristle in my chicken with the berry salad not once but twice. Portions seem to be getting smaller…

Everything was great here. Drinks. Pastries. Sandwiches. Soup. Crowded during the lunch hours they’re building a drive thru for the place for faster service. Good times.

Don’t forget they have a bakery in here too. The other Unilocalers focused on lunch and dinner but get an item from the bakery for breakfast or a mid afternoon snack

It’s great to have a chain of restaurants that can have consistent, quite-​healthy, tasty food. Good service. Great salads. Great sandwiches. Good pastries. Free wifi.

Probably my favorite «chain» place to eat and hang out with my MacBook. Pleasant atmosphere, free book swap and now they’ve added the calorie content to the menu.
Favorites from the menu:
Any of the salads
Napa almond chicken salad sandwhich
Italian sandwhich
Broccoli cheaddar soup in a bread bowl
Sugar cookie
Never afraid to try anything here its usually yummy. We like to give fun fake names for them to call your order.

The smoked Gouda on the bacon turkey bravo was excellent. Chicken tortilla soup was actually not that great — definitely tasted low fat. Finished everything off with an awesome fudge brownie.