Super 8 Waterloo

Do NOT stay here. We had to stay here to be close to a family funeral. When we checked in we had a new guy, working alone, who did his best to help us. There was no refrigerator in our room so we went to get ice, and the door shut and we were permanently locked out until maintenance, who was not on site, came and unlocked. The maintenance guy was nice and moved us to a room with a refrigerator. Then the pillows were very flat, almost non-​existent, and there was no shampoo, just conditioner. I went down the next morning for the «breakfast» and there was a rotten banana in the apples. I asked if there were any fresher bananas and was told «it is what it is.» We still had a second night, and I told 3 desk people our problems. Not one was concerned. When I checked out, she told me that there was a funny thing on the screen that said that I owed a balance, and then she said it was taken care of. On the way home she had to call me and say that my room was not paid and I had to pull off the road and give my credit card information again. I wrote corporate about all this and never got a reply whatsoever. They did not offer even an apology. Go to Columbia aor Red Bud if you must stay, but avoid this like the plague. There was absolutely no concern for the customer except from the maintenance man.

Did you ever want to go back to the 90’s? Well I have the place for you. From the hotel lobby where the very friendly desk clerk greets you, you have the first impression with wall paper in shades of navy blue and couches in bold floral burgundy, ivory, and navy. The check in desk you will be delighted to read is a beautiful teal laminate color. As you walk to your room, you are also welcomed with burgundy carpet and gold light fixtures. We were in a king bed room. VERY clean with all the basic amenities. Shampoo, conditioner, updated TV, refrigerator, microwave, iron, and ironing board. The room is not to disappoint in going with the 90’s theme. Floral and gold with cherry stained furniture.
The breakfast includes, bagels, a few cereal selections, juice, fruit, yogurt, and coffee. Not much, but free.
All kidding aside, this hotel may not be decorated to the present, but it is clean and reasonably priced ($ 80). Staff is very friendly and helpful as well.
A nice place to stay if you are in Waterloo.

We stayed at this Super 8 last night. It was quiet and clean. They had the correct reservation. The lady who checked us in was efficient and personable. We had to leave about 5:30 this morning for business, so didn’t try the breakfast. A lady was setting it up when I checked out and it looked like standard motel free breakfast offerings. My only complaint was people who had to leave earlier than us walking down the hallway talking. Folks, you aren’t in your own home! Be quiet when you are in the public areas so early! Not the fault of this motel, though; just rude people who don’t think.

Not good. Reserved a non-​smoking room; got there and they only had smoking rooms left. Cigarette holes in the blankets, the thinnest bed sheets I’d ever seen, old-​fashioned TV (not a flatscreen), room and hallways reeked and then the breakfast had no eggs (not even hard-​boiled). They did give me a small discount on the room (like $ 15) but I wish I’d gone elsewhere where I could have gotten some decent sleep.