Sir Grout of Greater Boston

I am so pleased with the work done by the Sir Grout team. They were a pleasure to work with, from the clear discussion of the needed work with Chris to the very detailed quote to skilled, hard-​working, pleasant and on-​schedule team that repaired our 1958 tiles and grout to look nearly new. And I really appreciated that the crew cleaned up perfectly after the job, without being asked.
Also, Chris’s wiliingness to answer all my questions about how to best tackle the tile and grout problems we were having and to prepare a quote that addressed our needs gave me confidence that I’d get the job I wanted done. Vendors are not always straight-​forward about what might be entailed in a project and I appreciate that Chris gave me the straight dope on what we would need to do to bring the bathrooms to the standard I want. He also discovered an area of leaking and water damage we did not know about and put an item in the bid to fix it; the other vendor from whom I got a bid did not identify that problem at all.

Great experience with Chris (owner) and Sir Grout!
Sir Grout took the 9 year old tile and grout above our tub and made it look like new.
Chris (owner) was responsive, and very professional.
I would highly recommend Sir Grout of Boston for tile and grout cleaning and conditioning.

Rarely write reviews on the web, but this company is so excellent that they deserve it! Last month, Chris (the owner) and his team re-​grouted the floors of house. It was a VERY large job: about 2200 SF of re-​grouting. I was worried because, as we all know, the bigger the job the more that could go wrong. Well, guess what went wrong? Nothing! Nadda! Zero! Zilch! It was perfect! Our floors look brand-​new now, thanks to Sir Grout! Chris himself was so easy to deal with too. He is friendly, professional, responsible, accurate, and, above all, honest. He even talked us out of stuff we didn’t need that he could have made more money off of. An absolute pleasure. Recommend this company VERY highly. I also found out that Chris’ great-​, great-​, great-​grandfather re-​grouted Buckingham Palace, and he did such a good job that the King knighted him «Sir Grout». And that title got passed on to Chris! Did I also mention that Chris has a great sense of humor?

I had a great experience with Sir Grout also. We recently moved into a home with original 1950’s tile in the bathrooms, and the grout was grungy to say the least. Chris the owner came out for an estimate, and gave me very realistic expectations for what could and could not be fixed. The two technicians that came on the day of service were very polite and hard-​working, and when I pointed out a few spots that needed more work, they were more than happy to oblige.
We’re not planning to keep this tile for forever, but for a couple thousand bucks, the work they did has made a huge difference in our happiness at home for the next several years. I also really appreciated the follow-​up email that Chris sent afterwards to be sure that we were pleased with the work. It has been a long time since I’ve experienced such professional customer service.

I just have to say that from start to finish, Sir Grout is King.
I bought my place a few years ago and I have tried everything and I mean EVERY.THING. to clean up my grout. After finally purchasing a bottle of $ 14 Grout Restore and spending 4 hours applying it… I should’ve just jumped off a building. I gave up. It looked terrible.
In comes Chris. I got a quick time for an estimate and the work was scheduled for a few weeks out. Extremely reasonable price, friendly and sincere, and he even talked to my dad to reassure him about Sir Grout.
Chris, the worker, came in yesterday and spent the day on alllll of my tiles. By the end of the day, I couldn’t believe the difference. He left me with a cleaner, some touch up bottles, and was attentive to all of my questions.
Today I get an email from the owner checking in and making sure I was happy. I’m a very happy customer.
Take a look at my before and after on my kitchen floor! You’d be happy too.
A++ for Chris, Chris, and Sir Grout.

When I moved into my new (new to me) house, my bathrooms seemed to be poorly maintained. The mildew and mold was pretty nasty and had clearly not been cleaned in a loonnngggg time.
A friend told me about Sir Grout, so I called to learn more. Chris, the owner, worked around my busy schedule and came out to quote the job.
I have no knowledge of building materials or maintenance, so I was very impressed by How Chris took the time to explain his services and what would be best for my bathrooms. He described all of the options thoroughly, but in a way that I could fully comprehend. He definitely knows his stuff!
He gave me a very reasonable quote, that day, so I scheduled the work.
His technician, also named Chris, came and did most of the work. He was great and very personable.
I really liked that the original Chris came by to make sure that his technician was doing well and to lend a hand.
In addition to a great price, the guys actually did a little extra work, just to make the project look even better, at no charge.
A couple days later, Chris called to follow-​up, just to make sure I was still satisfied.
I highly recommend Sir Grout and I would hire them back in a heartbeat. They did so well, though, that I don’t think I’ll have any reason to hire them again!
Thanks!!!

This reveiw is for some work we had done about 6m ago. They get two stars for their professionalism but I have to say the work itself was substandard. I went back and forth debating whether to even post this as I know they have wonderful reviews and I didn’t want to hurt someone’s business. However, they work they did (recaulk our kitchen backsplash and bathroom tub, regrout in the kitchen, and clean our kitchen floors) is work I see every day and I am disappointed everytime (aside from the cleaning of the floors, that came out well). They had to come back three times to do the caulking and grout work and to be fair, on the third time they offered a refund for the kitchen caulk since it wasn’t up to their standards either. But now 6m later, all the caulk is either pulling away or cracked in the bathroom and kitchen and the grout is cracking… they said this may happen but upon further research I found there are flexible grouts that can be used. Like I say, I thought long about this but at the end of the day, they should know their work (ie– what they can and can not replace) and how to get the job done (types of grout to use in different circumstances). They did leave me with their leftover caulk so that I could fix it if needed… ummm thanks?

This review is for Sir Grout’s customer service and professionalism. We have an old house that is currently a rental. The 1958 kitchen tiles are popping out and many others are loose. Being a long distance landlord we depend on Unilocal so called Sir Grout based on their excellent reviews. We asked for a quote, they worked with me to arrange time convenient for our tenant and Chris was out there the next day and sent a detailed quote via email within the hour. Communication was great, we may not use their services this time around as we have a number of items on our to-​do list and may just use one contractor to do everything. But based on the other reviews and this experience would definitely keep them on our vendor list for future.

My plumber advised me to replace the caulking and reseal the shower grout in order to address a leakage problem. I decided to do it myself ! Several hours later (it’s not as easy as it looks on youtube), I threw in the towel and sought professional help. I made an online appt., for an estimate, then found out they were scheduling into November for the actual work. I explained out-​of-​town friends with kids would be staying in my condo soon and could they do it sooner? Chris (the owner) called himself and rescheduled the estimate date for later that week. Then, he fit me in early the following week for the work. Another Chris (the technician) showed up, cleaned and sealed the grout and caulked around the tub. Both Chrises were knowledgeable, professional, and easy to deal with. Not only did they take care of the problem, they made a special effort to accomodate my situation. Highly recommend them.

I used Sir Grout based on Unilocal listings and I agree that this is a very good service producing high quality results. I had several jobs done during the day. The crew jumped willingly between trouble spots. I had them «color seal» a bathroom floor which allowed me to pick the exact shade to apply to the top of the blackened old grout. They were very patient in showing me test patches of what it would look like so I could choose the best color match. The other jobs included touching up shower walls, kitchen floors, and a sink backsplash. The grout and caulking are much improved on all of that but I think their deep steam cleaning and extra scrubbing helped just as much. Now my house is looking spiffy for when I list it for sale next year. I do recommend them for their efficiency, effort and quality.

I just bought a condo that had hardwood flooring and tile. I searched around for a company that does both and came across Sir Grout. Within a couple days they came to inspect the floors and finished everything in 1 Day! I had my hardwood, tile and they also cleaned out my shower. I couldn’t have been more satisfied with their job. The price was reasonable with the amount of work that needed to be done! If anyone is looking to do anything with their floors, I totally recommend Sir Grout.