Sushi Express

I just ordered for delivery over 70 $ worth of food and it was bad. Do not order from here. Waste of money and time.
Quick summary of what I ordered:
Cucumber salad-​came with a weird mayo sauce and panko bread crumbs and was spicy??? cucumbers were limp and warm… Gross. Last times I had cucumber salad was crisp cold and had a vinegar flavor. Refreshing and clean. This had ZERO of those things. Maybe a description would have clarified it on the menu before I order such things.
Egg rolls-​ok but cold and chewy.
2 eel Sushi pieces — not good not delicate and tender. Rubbery fishy hard and cold
2 salmon sushi pieces (I ordered sashimi but got sushi) — bland and too thin almost transparent I want fish not paper thin fish on a large very hard ball of rice…
The rainbow roll was bland
Naruto roll was ok but over 10 $ for 5 pieces is too steep.
Then I ordered two tempura rolls for my hubby who isn’t a huge sushi fan. One was terrible and one was pretty good. I’m not even sure if it was that good but in comparison to terrible it stood out.
Ordered the teriyaki chicken dinner for my daughter and her chicken was incredibly hard. Very hard to chew. Not sure if it was pre cooked and then tossed with sauce when ordered?
Honestly I’m so extremely disappointed and I feel like I just flushed money down the toilet. Things that were supposed to be cold were placed on top of the hot things. Everything was the opposite of how it was supposed to be.
I could go on and on, to top it off it took over an hour and a half to get delivered with no phone call. They told me on the phone it would be 15 mins to an hour. So I’m thinking an hour tops. After an hour and 10 mins I called them to see if they forgot about us or if the driver had even left. I really wanted to cancel the whole order. But I’ve worked in many restaurants and I just couldn’t bring myself to do that.
She said he left 10 mins ago. Well it only takes 10 mins to get to my house… then he showed up 20 mins after my phone call so she probably lied to me and she said her excuse was they were very busy. I ordered at 5pm… I’m sure He hadn’t left yet. He told me when he got here they were busy and had to make the things by hand. Well… yeah…don’t know where you go and have rolls pre made?
Anyway. Steer clear. I was craving sushi and I am so put off I don’t think I’ll get it for a long time.

Dinning in, service was quick. Sushi rolls were average for an area not near a major market.
Spicy rolls were spicy but lacking some flavor that you would normally expect. Hamachi sashimi tasted fresh.

Good sushi but bad rolls and sashimi. Need some improvement on cooking. Environment is fine.

They charged me a $ 6 delivery fee. And there’s a minimum total for delivery. What’s the point of having a minimum if you’re going to charge me $ 6 for it anyway. I asked them if they were the same as the one in Evans mills and they said yes but then when I asked her again she said no. She directly lied to me and I tried to cancel my order not even five minutes later she said the food was all ready so I couldn’t and then asked me if that was okay. If you’re not going to let me cancel the order then don’t ask me if I’m okay with that. Because I’m clearly not. I am not happy with this place and I will not be ordering from here again.

Not a bad sushi restaurant for Watertown. You don’t have a lot of choice here, so if you want some sushi or other Japaneses food I would give this place a try.
My husband and I ate here the other night for dinner. We shared two sushi rolls (Spicy Tuna, and a crunchy roll) Both were good, We also shared an order of Gozya. Very yummy,
We each ordered a hibachi dinner, My husband had Shrimp and Steak, and I had chicken, It came with a nice sized salad, as well as plenty of fried rice and meat. Not a bad deal considering it is a lot cheaper then going to the actual hibachi,
I have also had their bento lunch box and that is very good.

My girlfriend and I have eaten here several times over the past couple of years. Normally we don’t repeat restaurants too often but we enjoy the sushi here. We’ve been to several sushi places to include some upscale ones but this is one of our favorite places. The quality of the fish they use is surprisingly decent. But my favorite thing about their sushi is that for some reason it is very addictive to me. I enjoy the combination of flavors. This is the only sushi place I visit regularly.

If you’re craving some sushi in the area, I’d avoid Sushi Express. As one of Watertown’s only sushi places, the clientele is probably folks who’ve tried and liked sushi elsewhere and will be disappointed by Sushi Express (fits me, I grew up in Watertown before the place had any sushi at all, but I got a taste for sushi in Boston).
There’s a pretty aggressive use of mayonnaise and other sauces in their appetizers and rolls that’s off-​putting, as well as an awful lot of breading on tempura items, and even sometimes on rolls. I ordered delivery, and in the time it took for my yellowtail jalapeño appetizer (a dish I’ve had dozens of times elsewhere, and know I love) to arrive, whatever strong acidic component they used in the «caper sauce» fully denatured the fish, chemically cooking it and resulting in a very strong-​tasting ceviche-​like food that I couldn’t eat. For delivery the sauce should have been served in a separate container, not already on the food.
Between the mayo, sauces, and tempura breading, it’s very difficult to taste the sushi. The rice here doesn’t seem quite right either, far too loose and sweet for sushi rice, which should be very sticky with a hit of subtle, floral vinegar. Head down the street to 1025 Ruyi to satisfy that craving.
On the other hand, if you’re a local who has never tried sushi before, maybe lots of mayo and fried crunchy is exactly what you’d want.