Watertown Mutual

Paul and John are simply the best. Recently needed my passenger’s side rear view mirror replaced, and I could not be happier with the work and service. Paul and John were honest, upfront, quick, and fair. I will be bringing all my work to them, and I suggest you do too.

I can’t say enough great things about these guys. Everyone I’ve dealt with here, both in the garage and pumping gas, is an A-​plus dude.
When a repair needs to be made, the price is fair and they get it done in the time they tell you — no $ 200 estimate for something you know involves an $ 18 part and 20 minutes of work, and no waiting all day for something that’s supposed to take an hour.
Best of all, they don’t invent things that need to be fixed when I leave my car there for other things. I know enough about belts, hoses, brakes, etc. to know when a mechanic is trying some funny business, and these guys never pull those stunts — not even when my wife drops her car off.
If you live or work nearby, take your car here for service, repairs or gas. Period.

Don’t confuse Paul’s Repair w this place (the head mechanics name is Paul, the other guy is kind of an asshole). Paul is honest w great prices. Fast. Had my inspection sticker and tune up done, he fixed my window that was slipping at no extra charge! Thought I needed a new fuel pump, but he cleared the lines and it cost 1% of what I’d feared! I would never have known the difference. You can trust this man!!!

Watertown Mutual sounds like a bank, but it’s actually a gas station and auto repair shop. A family member recommended them so I brought my older Nissan in to diagnose a strange noise that sounded like it was coming from the front suspension. It turned out that the suspension was going to need replacement at some point in the future, but it was still working properly and would last quite a bit longer. Rather than trying to get me to do the replacement now just to get the business, the gentleman explained the situation and recommended I come back if the noise gets worse. It’s been almost a year and it“s still running great. They seemed very honest and when we need to have the work done we will definitely come back to Watertown Mutual. Auto repair places can get a very bad name from a few bad apples but Watertown mutual is definitely one of the good apples.

Best gas prices around.

I can’t say enough about Watertown Mutual (formally known as Watertown Sunoco).
I first went to John and Paul (the owner and mechanics) two years ago when I was having a horrible time passing inspection — 5 tries — I’d never heard of them prior to that. Since then I’m a loyal customer.
Each and every time they are upfront, try to provide the most economic solution and ensure that you fully understand what the issue is with your vehicle.
I recently went in for what we thought was going to be a fairly standard ball bearing replacement and unfortunately ended up having a more complex transmission problem. This was not their specialty and the gave me an outstanding recommendation for a transmission specialist.
Prior to the referral, they spent quality time trying to confirm whether I did indeed need a new ball bearing and when it was determined to be more serious, they still never charged me a dime for their time even thought they easily could have. They even felt bad that the issue was worse than we’d initially thought.
These are two trustworthy and friendly mechanics who really know their stuff, who have worked with my extremely limited budget and who aren’t afraid to say that this is beyond their scope and aren’t above providing a referral to get you what you need. The latter only increases my trust in both of them.
I will definitely return for my next standard car repair/​tune up and annual inspection.

Yes, I am reviewing a gas station…
I first went here for my inspection sticker, was already into the next month of course, and had no appointment. They looked busy, but after a short wait squeezed me in and I got the sticker. The guys were all very pleasant. The most recent visit was not a happy one, but that was not their fault. What I thought was minor damage from driving over a curb turned out to be serious subframe wreckage. When I called to inquire about the diagnosis, the mechanic was incredibly empathetic and helpful. He told me to call my insurance company, and recommended a body shop. Then for his time, he charged me… nothing. Really.
The gas and service station have been there for about forty years, so they obviously have been doing something right. I’ll definitely be going here from now on.