Sassy Fur By Design

my doggie has been going to sassy fur for a couple of years now. i do like the work they do & i applaud them for handling my not so well behaved dog with no issues. my dog always leaves there looking so cute & smelling great. the prices are totally fair.
one thing does bother me — why don’t they remember me or my dog? every time i call or go in to drop her off, they act like this is our first time there. after going there at least… what, 8 – 10 times? you’d think they would at least remember my dog by name. repeat clients who give their business over & over like to recognized.
i will keep going to sassy’s because of their good work & fair rates. plus they are always flexible with me when it comes to drop off & pick up times.

I honestly wish that I had the same positive experience as everyone before me did. My puppy needed her first haircut and I searched Unilocal and came across this location, so after ready the reviews I was excited to take her to experience what everyone before me experienced, it wasn’t so. When I dropped her off at 9 in the morning the woman just opened the door (what can I say I’m punctual) I walked in and she just looked at me and I greeted her (she didn’t look very happy, maybe not a morning person?) and told her I had a 9 o’clock appointment. She looked at her appointment list and my puppy wasn’t on there. I told her that I called once after the initial call just to confirm my appointment and it was confirmed. She was nice enough to take her anyways, I appreciated her fitting me in, but what happened to my appointment?
Anyways, she told me that the process takes a couple hours and she’d call me once my puppy was ready… I didn’t feel reassured as many of my previous Unilocalers did. I walked out feeling a little unease. 2 o’clock rolls by and I received a call informing me that my puppy was ready at noon, she was apologetic that I wasn’t called sooner. I assumed they were probably busy, and lost track of time, it happens.
Once I walked in to retrieve my puppy the girl that was grooming another puppy turned and looked at me and asked what I needed help with. Whatever happened to Hi, how are you, welcome in? Or at least having a smile and greeting the customer? One of the groomers (I think was the owner) walked out from the bathroom (I’m assuming) with a clay face mask on. She walked out and saw me standing there, she walked back in and washed her face. She did ask who I was there to pick up and I gave her my puppy’s name. She was nonemotional, I felt as if my dog was a transaction. Once I got home I examined her first cut… I was highly disappointed. My puppy looked as if she was the groomers first cut EVER! She had uneven hair, the groomer got creative and I don’t mean that it a good way.
I hate to write this review as I don’t wish bad energy on anyone establishment especially since it’s a small business but I hope that after reading this the owner (s) do improve their customer service and pay attention to detail when executing their haircuts. I will take my puppy elsewhere going forward.

Rex looks great second time since I started using them and the rate is very reasonable and the knowledge of service for a Cocker Spaniel mix was nice.
He was very happy to be there he must have been spoiled.

Julie is absolutely awesome! She does a wonderful job handling pets and is very personable as well. Prices are reasonable! Love this place!

I was referred to Sassy by the owner of a local dog boarding home (with good ratings on Unilocal). My dogs — brothers & still young — are a bit skittish (mama’s boys) but they did well there. I attribute that to the owner’s long experience where she’s probably seen it all. They looked beautiful. I would recommend this business to even overly-​protected dog owners. Be prepared to leave your dog for several hours and call Sassy first before you come back to pick up to make sure dogs are ready. The business is busy so you might have to book 2 weeks out if you want a week-​end appt but call in any case.

I am extremely happy with all of the girls at Sassy Fur. Simon Garcia — Certified Therapy Dog — my toy poodle looks amazing every time. Simon had a bad grooming experience in the past. Julie & Rianda welcomed Simon and they now have an awesome relationship. I totally reccomend it!

I brought my precious little girl in for the works. I dropped her off and picked her up 3 hours later. She looked great, was happy, and she was comfortable in the store.
The young girl Ryanda, that did the grooming was very professional, caring, and was so kind my dog. The women there made me feel comfortable leaving my dog. They not only know what they are doing here, but they also made me feel as if they really cared about my dog! They managed all of this and there shop was super busy! Great people!!!
I definitely recommend Sassy Furs!

First time there and thumbs up! My dog is now one happy dogg. he got a wash and cut and he looks and smells amazing. I dropped him off, went to work, and picked him up three hours later.
The women there are so kind with great customer service. They are way better than Petsmart groomers… and are local. They were busy with lots of dogs but were fully staffed with three groomers, so they are serious about their business. Great job ladies!