Stereo Plus

Great service and family owned. Lots of selection and great attitude. Used a groupon and they cheerfully accepted and provided exceptional service. Got a remote start, my power locks fixed and stereo installed.

Came to this place looking for a viper alarm system installed on my car. I had to order the alarm which meant coming in on a later date. The day that my alarm came in I had to keep calling them to get an update if the package had arrived. They finally provided me an ETA for the package and I dropped my car off around 11 a.m.
Gave them a call around 4pm to get an update and showed up at the location at 5 to pick up my car. After I arrived they told me that the alarm had just been delivered at 3 p.m. and needed more time to work on the car. After spending an hour waiting for the car I checked with her lady how far before the job was done and she advised me to go and check in the shop. I was surprised to see that no one had started working on my car so only after complaining did the guy come in to collect the alarm from the main office.
Install on my car ended up being completed 45 minutes to an hour later, despite all the wait I love my alarm. The main issues I had besides the installation drama are below.
1. They cracked part of my passenger door cover, not too bad so I just let it go (happened because install was rushed)
2. They never bothered to explain that they will be using a Avital remote instead of a viper that I came in looking for and thought they ordered. (They justified this by saying both are made by some company)
Which is true except warranty on these are different.
3. Before and after tax price discussed before changed and I ended up paying more.