Sunset Laundry

Washed at this laundrymat again there is noooo attendant so the machine I used #26 didn’t complete the cycle my kids coats were soaking wet unbalanced load I assume the clothes shifted a little and that’s why it didn’t fully spin but that wasn’t the case. So u feel out this ridiculous green refund card drop it in the box and wait for ur money in the mail.
There is a contact number on one of the signs I called that night lft a msg on 11 – 13 no response but here it is 11 – 20 and I get $ 2 in the mail with a nasty note stating there only refunding $ 2 because its my fault I used the machine twice all I wanted was my drying cost and my uncompleted wash cost… I rung the three coats out and used $ 3 to dry because they were soaking wet and still wet when I left… GET AN ATTENDANT ON DUTY TO TAKE CARE OF CUSTOMER CONCERNS… VERY POOR CUSTOMER SERVICE!!!
How about my apologies ma’am that this happened I received your msg that night… Smh