Brickner’s of Wausau

Hands down the best car-​buying experience I have ever had, and at age 46, that’s saying something. Our salesman, Craig, went out of his way to help secure financing, and to help us find a vehicle that fit our tight budget and our personal needs. They were clear about pricing, financing, and trade-​in value, and though the used car I bought did not come with a warranty on the suspension, when a caliper failed the week after purchase they not only fixed it free of charge with new parts, they gave me a loaner to drive in the meantime — even though I had to drive more than 200 miles that day for work. In addition, when they realized that the rear headrests for the vehicle were missing, they ordered and installed a new set without my having to ask, and at no additional charge. Outstanding customer service — they have won a customer for life!