Point Lube

On Friday 6÷12÷2015, I headed up to the twin cities, MN from Appleton, WI… I realized i needed to get an oil change so this was the most convenient and logical place to go to. So a week goes by after my oil change and i started noticing a oil leak dripping from the bottom of my vehicle. You can clearly see wet oil spots when the vehicle has moved away from being stationary. I took note of this oil leak seriously so i took it to my mechanic to take a look at it. From my mechanic’s point of view, he noticed a leak coming from the oil drain plug and noticed that the drain plug was stripped from over tightening it. My mechanic suggested i go back to the shop that did my oil change and have them correct it. Today (6÷23÷2015) i finally got a chance to take a trip back to Wausau to have them take a look at it. As I pulled in, I didn’t have to wait long before they got me in. I explained to them about the oil leak and they took it seriously and looked into it. As they went to work, they also noticed what my mechanic had pointed it out. They took care of me and got me a new drain plug plus a free oil change. I’m happy that they took me seriously and made sure I was taken care of. They live up to their expectations. I would go back to them and recommend them for future service.