If I could give a half star I would. I seldom give a bad review but this restaurant set the low standard. I am not exaggerating when I say this was by far the worst dining experience ever. We came in on 6−19−16 around 1:00am. There was roughly five tables occupied. As we waited for a hostess, a busboy told us the manager did not know what he was doing(he used a lot if cuss words to describe the managers lack of knowledge). Five minutes later we were finally seated by a very short tempered woman who stood and starred at us until we gave our order. While waiting for our food I spoke with other customers who had been waiting for over an hour for their food. When they got their food it was still raw(oozing blood) A second table complained about the meat tasting funny and the waitress blew it off and said it was the bun. It was apparent the staff and management had lost control. We got up and left because we didn’t want to end up with potential food poisoning and it was like watching a train wreck in slow motion.
Jessica G.
Évaluation du lieu : 1 Brookfield, WI
Worst experience ever!!! Took over 5 minutes to be seated or even acknowledged. Then took 5 minutes for the server to come back and never even got menus. We finally decided maybe it would be faster to order to go…1 hour later and we are still waiting for our food. Totally ridiculous. Meanwhile one of the employees is cussing like a sailor complaining about having to do everything(her job!!!). I heard well over 20 f-bombs and I’m here with my teenage daughter. I have never experienced anything like this. They have no idea what customer service is. I will definitely never be back.
Scott C.
Évaluation du lieu : 2 Rochester, WI
If you’re in a hurry for a meal, this is not the place to go. I’m not sure what was going on. Our server, James, was great and was really hustling. It’s like this is the halfway house for poor restaurant cooks, hosts and managers. The hosts haven’t figured out that they need to be looking for what tables are clear before the customer comes in. Not try to find a table, clear it, wipe it down and then seat the customer. We waited 10 minutes after we were seated for someone to take our order. We waited 50 minutes for our food and they were busy, but not slammed. Then, we had to wave someone down for a refill of coffee. They forgot part of our order and had to take it off our bill. This has the potential for being a great restaurant but Denny’s needs to step in and fix it.
Dustin K.
Évaluation du lieu : 1 Oak Creek, WI
Good experiences in past, but horrible experience this time has soured me on this place. Waiting over twenty minutes for water is ridiculous, wait staff seems oblivious to customers needs. A real deal breaker. Got food, eggs were raw in parts; not pleased.
Mike R.
Évaluation du lieu : 1 Schaumburg, IL
This place is AWFUL! The service was terrible. The food was awful. There was no concern for customer service at all. The parent Corp should shut it down and train the workers and owner. Waiter 45 min for simple food
Gene F.
Évaluation du lieu : 1 Mattoon, IL
Friendly, but poor service! I was there at 9:15 at night and walked in to a completely empty restaurant. The booth was not cleaned. The silverware didn’t look too clean. There was something dripping from the light in the booth next to mine. It may have been from snow on the roof, but not sure just guessing. Food tasted ok. I didn’t like the Gouda Apple sausage at all! Probably will never return there!
Tina B.
Évaluation du lieu : 1 Milwaukee, WI
I kind of expected the food to be bad and I wasn’t disappointed. Service was horrible! Over medium eggs have firm whites and slightly soft yolks. We asked for wheat toast… we got white… it took ten minutes to get wheat. Grand slam breakfast but no syrup. My fork was dirty and it took two separate attempts to get a «cleaner» one. Our server never came back and asked how we were doing… never! One time I was asked if I wanted a refill… I was still only ¼ of a way into my coffee. My guy is a very generous tipper! This server didn’t deserve any!
Joe P.
Évaluation du lieu : 1 Milwaukee, WI
Descriptive phrase: salty, unappetizing breakfast. I came in to Denny’s for my free birthday Grand Slam breakfast. It looks like every other Denny’s inside, but on this Friday morning there were maybe 4 or 5 other tables full all with groups of people doing Bible study. Interesting. I ordered my free Grand Slam with sausage, turkey bacon, scrambled eggs, and hash browns. Sounds like quite the deal! Unfortunately my server became noticeable disinterested as soon as I let her know it was my birthday and I’d be ordering a Grand Slam(I did tip her on the meal-cost, and always intended to). My food came out quickly and was just terrible. The sausage was inedible. It was like a big warm piece of salt. The turkey bacon was just a mistake on my part. The scrambled eggs were rubbery but I got them down. The hash browns were the only saving grace. I will never again be returning to a Denny’s, not even for a free meal.
K. M.
Évaluation du lieu : 1 Milwaukee, WI
If you are looking for late night eats, there are better choices in the area. I would suggest going to the Pegasus Diner instead — the Pegasus has food at least as good if not better, but the service is much better. We came to this Denny’s late at night because it was one of the few places still open after we got out of a concert. The service was spectacularly rude. Our server literally did not say one word to us after taking our order. He put our food down in front of us and then disappeared. Both my husband and I would have liked a drink refill, but the server only came back at the end of the meal to wordlessly drop off the bill. If he had just come back once to ask how things were or offer to refill our drinks, it would have been enough, but he couldn’t even do that. The funny thing is, we thought the food was better than we had expected. However, the service was unacceptable. Even though we live near this location, we will never go back to it. After this incident, we plan to go to the Pegasus after concerts.
Nick F.
Évaluation du lieu : 3 Milwaukee, WI
Went here at 12:15AM after finding out the Odyssey in Menomone Falls closes early these days. Ordered two things off the 2÷4÷6÷8 Menu(The Breakfast sampler?) Which was 2 pancakes, eggs, and bacon. I also got the biscuits and gravy. The pancakes were pretty good for a Denny’s at 12:30AM the eggs were ok i got scrambled, and the bacon was fine. The biscuits and gravy was not very good. the 1 biscuit was so hard i couldn’t cut it with the knife provided. The other one was soft so i had that one. But what do you expect for $ 8 in food at almost 1AM. My Fiancé got the country friend steak skillet that she enjoyed. Not a bad experience for what it was, You come to Denny’s expecting Denny’s don’t come here expecting overly fresh products or the best of anything, but it’s a good quick diner solution.
Michael C.
Évaluation du lieu : 2 Rockford, IL
Interior is a bit dated and in need of maintenance. Understaffed at the time of my visit with one server for 8 tables. Food was typical for Denny’s but the overall experience was unsatisfactory. If MGMT makes a habit of running a short shift, I would avoid this if others options are available. Also, it is not located in the hotel(HI Express), it is across the parking lot from it, which puts it within easy walking distance. No other restaurants are within this proximity and would involve walking a significant distance.
Chuck O.
Évaluation du lieu : 1 Chicago, IL
Management is unaware of the lack of training their staff has. Don’t be surprised if they get your order wrong. Worst service ever! It’s not even busy and they can’t even give excellent service to ONE table.
Caley C.
Évaluation du lieu : 2 Milwaukee, WI
Not great, not gonna lie. I mean, it’s fine to go have a Moons Over My Hammy when you’ve got stale booze oozing out of your pores, but be prepared for so-so service, sweltering heat(not sure why, but it’s muggy in there) and sub-par food. And it’s not even like it’s crazy cheap! Was I just really drunk in college or have they jacked their prices in recent years? It’s a bad sign that even during what should be a crushing Sunday brunch crowd, there’s always a table.
Ashanta J.
Évaluation du lieu : 1 Milwaukee, WI
If I had the option to leave no star rating I would. The food is really disgusting. They seriously need new cooks. The wait staff is not as personable as they should be for their profession, and there was even a waiter and cook arguing loudly and the manager couldn’t even control them. If they put as much energy into cooking and serving customers as they did in arguing, the food would be dynamite.
Jim T.
Évaluation du lieu : 1 Dubuque, IA
By far the worst restaurant ever. Terrible food, terrible manager