McDonald’s

This McDonald’s will succumb to the lowest of expectations you did not realize you had. They operate one drive through at a time despite having two lines. Rest assured the one functioning line will mess up your order as much as they humanly can! Honestly, you’re better off going to local cvs and asking for a number one meal with a Coke. Or drive to another location. Terrible service.

This McDonalds has a friendly staff and the food is generally well prepared. When comparing this McDonalds to the one in Wesley Chapel, on Weddington Rd., it’s much better in both customer service and food quality.

What a total crap-​hole! You want $ 15 an hour? F-​n earn it ny doing something more than making sure that this is the LAST McDonald’s you will EVER SEE ME IN! I’ve complained about this failure of a chain before, but this location is the pinnacle of suck! Avoid this turd — ball at all cost. Wish I could rate 0.

I was at the drive thru window at McDonalds at 2536 Cuthbertson Rd in Waxhaw on Oct 25^th, 2015, when the lady at the window told me to pull over to a parking place to wait for my food. There were three other cars pulled over. Ten minutes later an employee comes out with 3 bags giving all of them to the a lady in one car. She had her hands and face all in the bags trying to figure out if they were her bags. One bag was not hers, so she gave it back to the employee to walked it over to my car. I told him I did not want the food because someone else had their hands and face inside the bag. He went inside to tell the manager. I also went inside. The manager did not know I was standing inside at the front line. He told her I didn’t want the food because someone else went through the bag, She said with an attitude, «I’m not worried about that!» Then he pointed out that I was standing behind her.

Update: Haven’t been in about 7 months. Thought a biscuit would be nice tonight since they just released the all day breakfast idea. Asked for a bacon, egg, and cheese biscuit and was told, «We are out of biscuits and have to make them. Is there anything else I could get you?» In a rude tone that told me they had no interest in making it. This was after she took my order wrong twice. I drove off. I just don’t get it. Wrote corporate the first time, explaining everything that happened and not a soul contacted me (from the restaurant or from corporate) and now tonight’s event. I will always choose something different than McDonalds from now on and advise anyone I come into contact with to not give this restaurant chain any business. Very poor service.

everything all the other reviews say. I don’t need to say anymore.

Unfortunately I didn’t have the pleasure of reading these reviews beforehand and went here to get a Shamrock Shake and Double Quarter Pound Cheeseburgers. I’ve had bad food, but never this bad. The meat in the burgers were burned, and tasted old and dry. Fries were oddly tasteless and soggy. The Shamrock Shake wasn’t mixed well and had orange swirls near the bottom. Will not be back.

The McDonalds has very good service and ever time we have a problem they fix it. It’s probably one of the best McDonalds in the area, though I wouldn’t go out of the way to go there but if your close its a good cheap option

This place stinks. I will not go there anymore. Messes up my order everytime I go there. Sloppy prep with the food. Service is slow. Smothie machine is down 75% of the time I want one.

Worst McDonalds ever. We get breakfast at this restaurant on Sundays sometimes because is the closest one to hour house. But the service is horrible and the restaurant is always dirty with flies everywhere. What a shame.

If I could rate this location at no stars I would. Incompetent management, and staff. Rude, ineffective and wasteful. Had to wait an extremely long period for two ten piece nuggets only to watch the staff hand our order to the customers waiting ahead of us… And ours handed to them. Needless to say both orders went into the trash. You have to wonder just how much capital this location is losing to stupidity. This is not my first negative experience with this particular location, but. It will certainly be my last!

Worst service and accuracy than any McDonalds I have ever been to. I can only name one time my order was correct and all I got was a McDouble and a Coke. Very slow at the ToGo window. You’d think if they were taking that long it must be to double check the orders.

Half full fries every time guaranteed. As much as this is a «non issue» for a fast food joint, it bothered me enough to complain on the Corp website.
They responded and apologized.
Still, half fries, no matter what size you order.

Love the convenient location, Def have to check your order before you go… but never any issues to have it corrected fast. They take competitor coupons and priced lower on some items than ballantyne location.

The drive through is terrible! Make sure you check your order before you leave the window. About 80% of the time it will be wrong. Food is hit or miss, sometimes it’s warm, sometimes it warm and stale. And they never have pies, they always run out of something.

I mean its a greasy, fast food place so really you can’t have super high expectations. But somehow this place manages to frequently underdeliver. I’d say 90% of the times I’ve been here the food is cold or stale tasting and the wait always seems to be so long at the drive through. I try not to eat too much fast food anyway, and this McDonald’s gives me another great reason to avoid it!

My review for them is really a 2.5 but I’ll give them the benefit of the doubt with 3 stars. The drive-​through service is just terrible. I went last night to get a coffee. There were 2 people in line in front of me and I was there a total of 18 minutes. Granted there were 2 lines which each had 2 people but it was 6PM. If Mc’y D’s can’t handle 6PM, what can they handle?