American Chimney Pros

Turns out they didn’t seal the cracks outside, just covered them up. We had to hire someone to redo it.

American Chimney Pros was great — until they were not. Gary put in a front walkway for me. He swore he would not cement the bluestone until I got back from my trip. He did — and he did it in a way that lacked a complete foundation to lay the stone on. The result is moisture under the stone — and the grout is ALWAYS wet. The work is incredibly sloppy. After paying a small fortune for the work I’m just waiting for it to fall apart. The stone looked bad too — and in trying to «fix» it, he made it worse. It’s completely stained and it made the front of my home look awful. Gary was given multiple times to fix this problem — and he won’t even call me back. I would have much preferred just finding a mutually acceptable way to have him fix it – but he won’t. I’m out a bunch of money and I have this awful walk to content with. And, I’m about to take further action b/​c he simply won’t respond to my calls.
Don’t hire Gary. He may have had people who like him write great reviews — but when the going gets tough, he is not only unethical — but he took no pride in his work.
Hire someone else — not American Chimney Pros.

Found American Chimney Pros on Unilocal and decided to give them a try. Pros… showed up the day I called around the time they said they would arrive, very friendly and clean (put a drop cloth down). Cons… pricey. To clean out the furnace flue (12′) it cost $ 250. My fault, as I should have called around first but based on reviews on other chimney sweeps this seems high.
Edited 3÷9÷15
Just got a quote from another Chimney Sweep for $ 79! I would not use American Chimney Pros. The woman that was with the gentleman seemed to question the $ 250 which is when I should have stopped the transaction and gotten other quotes. My fault but just want to warn others. Try to get a quote over the phone before they show up and charge you triple.

Ok hold on. This cool guy and lady come by a bit earlier than their scheduled time. The guy looks up in my chimney and says, jokingly, «this sucks.» I laugh, immediately getting it. He says there’s nothing to do, the chimney’s clean. I hadn’t gotten a chimney sweep in over a decade, but he said «you must be burning good wood (I am), with nice hot fires. It’s fine.» Then they left, no charge. I have to say this guy is nice, funny, and apparantly ethical too. And by the way, their initial quote was cheaper than other chimney businesses I spoke with.

We found American Chimney Pros through Unilocal and the reviews are correct. They are an awesome, ethical business. They came as scheduled and inspected the chimney and found it didn’t need a cleaning so they didn’t charge. They also gave us some tips about the chimney in general. Great personalities to deal with. I would call them for any chimney issues.

I definitely recommend ACP (Gary the owner). I found Gary’s Business through previous Unilocal reviews. I am so thankful for those reviews in helping me find him! He came over the same day and immediately found the problem. Gary was so helpful and informative. I really appreciate everything he and his crew did to help. They worked cleanly and were very nice people. Gary’s Midwestern sense of humor will have you laugh and roll your eyes. Fun to do business with him. But it was all the knowledge he shared that was impressive. He patiently answered all my questions. I have an old historic house with a lot of mysteries with my fireplaces but after thinking it through, Gary had it figured out! Really smart, logical guy behind the corny jokes! He seems to care a lot about safety and good service.

Gary is fantastic — quick, clean, and very personable. He pointed out some things we should keep an eye on after doing the cleaning and capping, which was appreciated. Will definitely have him back for post-​season cleaning and if we have any problems!

Just called to have them sweep and they are coming same day! That’s amazing service. Will update after they come!