I occasionally call in to this Bruegger’s on my way to work if I haven’t taken time to eat breakfast(or fear I won’t have time to leave the office for lunch). I can be only a few minutes away, and when I walk in my order is ready to go(and I get something that not only requires assembly, but needs to be cooked as well). The staff has always been incredibly friendly – I often ask for something a little different than how it’s listed on the menu, and they are always great about accommodating my requests.
Shannon C.
Évaluation du lieu : 1 Minneapolis, MN
I have been to this Bruegger’s multiple times but this was the first time I ever encountered Terri, the General Manager. I gave her specific instructions on how I wanted our bagels, one cut and cream cheese on both sides. She was not listening and decided to make two cuts. I would not have minded, but the way she responded was appalling. First, she blamed me, the customer, and then she gave me more attitude than a teenager about how inconvenient it would be to make another bagel the way I had already told her. Next, she told me that«for future reference, you should say one slice». I own a business and if this was my employee, she would be fired. Bruegger’s exists because of convenience and customer service. If they cannot provide customer service while other branches can, I could see this store closing down in the future. I will not be going to this branch anymore, no matter how convenient it is.
Jenny M.
Évaluation du lieu : 2 Minneapolis, MN
We stopped by this particular Brueggers because it was on our way to Noerenberg Gardens. We figured it would be a quick breakfast stop because it was a bagel shop, but were we ever wrong! When we arrived, we were behind 2 other families. Normally, not a big deal, but for some reason this was absolute chaos. There was 1 cashier &2 bagel assemblers & I think we waited at least 15 minutes before being able to place our order. It wouldn’t have been bad if someone had apologized for the wait or if it seemed like the employees even gave a d*mn, but that wasn’t the case. The employees were either completely apathetic or clueless as to the wait. Needless to say, I won’t be stopping by this branch of Brueggers ever again!