Golden Chick

They can’t ever get anything right. I ask for gravy with my fish so I can eat my roll with it. They always forget the gravy. Tonight I ask them if the gravy is in there to be sure she says yes. I get home and there’s no damn roll. Like wtf. It’s always my food that’s messed up too. There was no one else there either so I know they weren’t busy. I know it’s something dumb to gripe about but it happens every time and is annoying. I don’t pay good money to not get everything that comes with my food. The food also tasted old and nasty.

I would avoid this place, drive a little further down the road and go to Chicken Express. The employees do not get orders correct and the sweet tea taste horrible and taste like it is really old and sour. This place is extremely dirty for being a new building, and the food is a big disappointment. I will never recommend this place to anyone I know.

Last night was the first time I’ve been to Golden Chick since they put up the new building. I was pretty excited because I’ve always liked their fried chicken and hoped the new place would live up to my expectations. They did not.
I pulled up to the drive through and the young man on the mic asked what I wanted to order. I asked him to give me a moment. When I was ready, he apparently wasn’t ready for me. He came back with an open mic and I could hear laughter in the background, then he asked me «what». I again said I was ready. He then had an open mic again, laughter in the background, then he called another employee by his name, «Colby». It was obvious that whatever was going on inside was distracting the guy from taking my very simple order.
I ordered the 10 piece dark and asked for thighs only. Again, there was some kind of horseplay going because he didn’t understand what I said and asked me to repeat my order. He told me it would be $ 10.81 and to pull up. Once I got there, I saw the young man who had taken my order. He still appeared to be preoccupied with another tall, thin young male employee. I gave him my money and pulled to the next window where I was greeted by a blonde female.
As she was about to hand me the order, I asked if they had put all thighs in it. She said no but was glad to fix it. At this point I’m irritated but happy that she fixed the order.
I got home and to my unhappiness, saw only 8 pieces of chicken and not the 10 I ordered and paid for. If 8 pieces was all I was supposed to get with an all thigh order, then someone should have said that. I’m not at all happy or impressed with the employees and will probably just go to Chicken Express in the future.