I Called them on Wednesday, a lady answered the phone, I told her that I would like to get an estimate on refinishing my hardwood floor, she said I am not in the office can you call me back and leave your name and number, I said o.k. I called back and the message on the recording was Rod’s custom flooring and something about Century21. She called me back and said they will call me back on Thursday(Next day.) I did not hear from anyone so I called back Thursday afternoon and left a message. Never got a return call. If this is how they do business I will find another company to refinish my floor. I would not recommend them for any type of work.