Tei Takuri Ea Tax Preparation

I think Takuri Tei should have her license revoked.
My husband’s taxes were filed correctly when he lived in St Louis. When he took a job in NY and decided to file by proxy, it proved to be a very costly mistake.
Takuri Tei did not know how to file NY taxes but by the time we found out, it was too late. She never indicated that this was beyond the scope of her knowledge. But what’s unforgivable is that she made gross errors that made us believe that she’s going senile. It’s one thing to not know what to do, but another to just make up numbers as you go along.
During the frantic weeks leading up to the tax filing deadline, she was inept every step of the way, making additional mistakes on top of the ones she made. Even with specific instructions by e-​mail, she made more mistakes and when this important issue was raised on the phone, she was incredibly rude and unprofessional.
Now it’s August and we find out that we must fork over additional money to the gov’t because she put too much money as taxable income. We are beyond furious. We don’t know where she pulled the specific figures she put down as taxable income (1K for the first time, and let’s just say a helluva lot more the second time we looked at the paperwork).
It was our mistake to file taxes by proxy, but we could not have overestimated what a costly one it was. Our only recource is to just pay the money and find a new accountant who will remedy this for next year.
Avoid this agency at all cost. Seriously.