Roche Bros

I enjoyed shopping here for many years until Whole Foods opened closer to my home. I went back to shop last year and found it not as good as Whole Foods in terms of quality. They try to have an organic component, but it’s below par compared to Whole Foods, and prices are as high. But they still have a prepared meals section with some tasty dishes, and great ready made soups but again using natural ingredients is not their focus and it shows. I like their fish — Foley Fish, I believe it is. The baked goods all look scrumptious but not natural and everything has a junk food flavor to it whereas Whole Foods’ bakery is amazing. In all, they just aren’t a natural foods store and although everything looks good, it’s got more junk in it than I want and doesn’t taste as good as food made with natural ingredients.

Very underwhelming experience compared to Wegmans. Even their prepared foods is kind of gross, and I did not receive good customer service waiting for my food either. They served someone who came up to the counter after me, and then another employee tried to do it again! Bypass this place and go to Wegmans if you can.

Today I am done with this grocery store. They cannot provide one vegetarian soup option at the salad bar. If it were only this once I would look past it, but I have requested this countless times, including a previous Unilocal review.
As a grocery I’m sure it’s a fine store, but don’t bother with the salad bar if you are vegetarian. Another grocer I know I can count on is about 2 blocks further…

The CHEESE DEPT needs customer service! Roche should check out Whole Foods & Wegman’s, cheese dept’s. They are world’s apart in terms of answering questions or sampling products. The selection is there but the employees are dis-​connected! The rest of the market is 4+ but the cheese dept. needs re-​training.

This place is like the Nordstrom of supermarkets, but I just wanted to write a bit about the employees here.
I come in here all the time and am always impressed at how hard everyone is working. This afternoon I wanted some of the pre-​made food that is served cafeteria style from one of the delis. It is a big station, and an exceptional employee named Sue walked around with me and helped me make the best choices with what I was looking for. She also showed me where to find other things I wanted. The store has so many options and I was grateful to get such amazing service from an employee, especially when I was hungry and would not have gone home with the best selection without Sue. She was very friendly, and it was great to chitchat about the Patriots game.
The guys in the wine and beer section are also wonderful. When the store stopped selling an organic wine (Girasole!) there was an older gentleman who sat on hold for me just to find out if the other stores still had any, and when they didn’t, recommended another nice wine. Another time a younger guy took the time to tell me all about the beers and picked a couple he knew I would like (I wish I was better with names, he went to college in Fitchburg).
The women in the bakery in the daytime who will point out which items are freshly baked and patiently explain what is what in their endless garden of delicious desserts.
When you check out, the employees at the front will actually help you to your car with all your groceries and load your car for you. You are not allowed to tip them, which is the reason I am giving Roche four starts instead of five — your employees are amazing and deserve tips! This type of service doesn’t exist in other places in 2015 and it is your employees who go the extra mile and deserve more than an hourly wage with the stress they must be under with the clientele there. I won’t let them slave over my groceries in this manner because I cannot imagine making someone do this for me and NOT tip them.
Roche Bros, I really hope you are giving your fantastic staff the wages and recognition that they all deserve.
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I agree with the woman who raved about the fruit tart, it is also my favorite item.
This place has to be seen to be believed.
it always makes me overwhelmed and thankful that I was born here and have choices like this.
One day I stopped in after work and was thinking that wings would be really good, turned around and realized this place had a wings bar.
You will pay through the nose, but it will be worth it.

Now THIS is an AMAZING Roche Brothers.
Ok, I still prefer my local Super Stop&Shop (in Walpole, since I live 5 – 10 minutes, and this is like 15), but this store is extremely clean, has everything you’d need, has wine, a huge bakery, 16 checkout lanes, wide aisles, and lots of price scanners (which I find very helpful). The staff seemed extremely helpful, if there was a problem they seemed generous and sorry about it, and fixed the problem.
Overall, great Roche Brothers… and ridiculously better than the annoying Needham location, competitive with Westwood & W Rox though…

The fruit to crust ratio was excellente! Every mouthful was filled with fresh fruits. The fruit tart was not overly sweet and made the best after-​meal dessert. Don’t hesitate to get two pies because friends and guests would definitely ask for seconds!

It is a nice store, very well laid out although I swear they keep changing the location of the products. I always am having to look up at the Street signs to find anything but maybe that is my imagination. Their potato salad used to rock but now the potatoes are raw and never cooked all the way. They are extremely skimpy on samples. rarely do I find anything to taste test unless I ask for one from behind the counter. Occasionaly they have the same old stuff. some baked goods or pizza. same ol same ol! I am seeing more junk food there than nutritional food lately. Otherwise it is a good grocery store and I shop there often!

Updating this review to say that they now have beer and wine in this store!

Marvin the manager lied to me three times and I caught him all three times.
You can thank him for this 1 star rating.

These place is way better then WFM! Imagine, organic produce, huge prepared foods section, natural products AND you can get cool ranch Doritos. Great layout, prices on par with modern-​day groceries, beautiful selection of just about everything.

By far the most civilized grocery shopping experience you’ll ever have. Friendly staff, nice ambience — wood floors and brick walls, and prepared foods that put Whole Foods to shame. After you check out the bagger will ask if he can help you out to your car which I find both irritating and endearing.
This place is like stepping back in time to the good old days.

The store is nice and clean the the staff is helpful. I frequently hit the salad bar and it can sometimes have older lettuce but for the most part is passable. The pre-​made food is also convenient. The biggest grip I have is the parking, it stinks. The spots are slightly to small. I had my car hit by an old guy as he tried to park. The manager was kind enough to let me look over the parking lot security footage so I could give his plate number to the cops.

3/​2/​14Coke is $ 1
Have I abandoned Roche Bros entirely, not really .I watch for sales if Coke is $ 1, I go down there. .I like their brand bread, on occasion they have a good price on meat .The thing that set me off about the pricing at Roche was their crescent rolls, which until they went to $ 3.99 from $ 2.99 overnight caused me to evaluate everything I was buying here. Today I bought the same crescent rolls at Market Basket (get this) $ 1.89 ‚$ 2.10 cheaper and I couldn’t taste the difference. Cabot’s butter 2 for $ 4, cider $ 3.99 for a gal instead of $ 6.99 .Barbecued chicken a Perdue yet $ 4.69 that is their regular price, Roche has a sale one day a week for $ 5 but it’s a very small chicken smaller than my Perdue .I buy most of my meat at Costco, and nothing beats their value in any market Yes I have to drive to Burlington for now, but not for long, Market Basket has been building a huge store where Polaroid used to be and that should open soon .As I try to demonstrate I saved about $ 6 on the three items I mentioned. Market Basket is a very busy store, and one understands why, it’s their pricing and they take another 4% off your total bill at checkout. In Wellesley there is no competition anymore now that Shaws is gone, so Whole Foods & Roche carve up the market .It’s too bad you have to drive a few miles to not overpay for groceries.
11/​21/​2014
For me there is good news, Market Basket is opening their newest market in Waltham along RT128 at the old Polaroid plant Thanksgiving week .I drove by their store it’s huge .I heard 40 cash registers, the store was supposed to open in Oct but if you remember the huge strike that slowed it down. I think the country found out what loyalty is all about .The customers just love this store as I do, and like the idea they are getting the best prices anywhere .Now I will stop shopping at Roche Bros and go here and save big, truly.

Genuinely kind staff and clean supermarket! I like coming here to check out some of the pre-​made meals as well as general grocery needs. Nice flower shop too! Even though I live in Newton, I come here from time to time for my grocery runs.

Awesome
This store was quite a treat, and while you may have to fight the traffic in Wellesley to get to it, you are in for quite a treat. It is just a hair under Wegman’s, nevertheless, I feel that it deserves the five star rating. The produce section was really fresh and clean, well organized, I was also very impressed with the offering in the bakery: really top notch. The store is well laid out and a pleasure to shop in.

Beautiful grocery store, clean, well-​lit, with a surprising amount of prepared foods. There’s a huge deli, a meat and fish counter, a sushi station, a hot foods on-​the-​go station (to eat in or take home), a bakery, and hot/​cold self-​serve bar (salads, etc). Plus, there’s a large heat-​and-​serve area of food made in-​house; we get the chicken soup and shepherd’s pie now and then when we don’t feel like cooking. Oh, and there’s an olive and cheese bar. And a really nice cheese section with a cheese island laden with cheese. And specialty chocolate. The only thing you have to watch out for with the cheese island is sometimes there are moldy offerings, but this is more common at the Roche Bros in Natick. Keep your senses sharp, is all I’m saying.
They’ve got a florist, and a counter where you can make catering plans with staff. They have a large collection of Stonewall Kitchen offerings, almost an entire aisle, by the hot food bar. They have a half-​aisle of more natural/​organic skin and body products, supplements, and fitness bars, and they mostly just incorporate their organic/​natural foods in with the rest of their offerings (with the exception of their frozen foods, it’s not segregated, so you just have to look, it’s all mixed together). Except for their gluten-​free section — it’s all together, so you’ve got a bunch of GF stuff at-​a-​glance.
They try a lot of high-​end supermarket products, natural/​organic things, some of which stay for a long time and some of which cycle out in the clearance section. I like that they carry local brands and produce (When Pigs Fly breads, Captain Marden’s frozen fish, etc). I love their home delivery service; I order online, and I like the online ordering system. I wish there were more delivery hours, and I wish that I could order on-​demand, rather than having to wait until the next day (90% of the time). There have only been a very few troubles with my delivery orders, that have all been corrected swiftly with a simple phone call.
If you’ve never been to a Roche Bros, be prepared for an interesting check-​out feature: the cashier (not you) takes your items out of the cart and puts them on the belt. After your stuff has been paid for, a team member will take your cart to your car for you, also (no tipping allowed, company policy). I rarely take advantage of that particular service, but it’s nice to know it’s there for me if I feel really sore/​tired.
The Wellesley Roche Bros has a large donation bin and a large board related to the Wellesley Food Pantry, which is stocked exclusively through resident donations. The board has helpful information about which items the Pantry finds most useful at any given time, and throughout the store, there are even little tags next to the items themselves, that let you know the Food Pantry has a critical need. I find that so helpful when I’m shopping because I can just grab something for the Pantry and put it in the bin, easy as that — and those little «Food Pantry Requested Item» signs really help jog my memory for what it was I was supposed to buy. I can barely remember what I came in to buy for my house, so I’ll take all the help I can get.
It might be helpful to know that there is a clothing donation box in the parking lot of the complex, since there are so few anywhere in the Wellesley area.

This review is specifically for the prepared foods area. Holy Banquet, bat man. I almost hurt something trying to make a decision. Full, good, deli. Great salad bar. Hot foods, cold foods. Sushi. Prepared meats and veggies to cook at home. Soup. Nuts. Soup to Nuts.
Also — I got 2 huge slices of amazing roast beef from the deli, a large container of fully loaded salad at the salad bar AND a jar of horseradish sauce (yes a whole jar.. .Shut The Front Door. Would you want amazing pink roast beef without horseradish sauce??)…all this for about 8.50.
I thought that was pretty darned reasonable. I then made myself wraps — yummy salad covered in horseradish sauce and tucked into a roast beef «tortilla». I also give myself 5 stars for inventiveness.
Cheaper than any restaurant around. If I lived near this store it would be tempting to never cook.
Don’t know how the groceries are, but the prepared foods are most definitely as good as it gets.

One of the best grocery stores I’ve ever been to besides Wegman’s. Clean as can be, well stocked, and some of the best service you’ll find in a super market. (Besides Wegman’s)
I went there the day before Thanksgiving, twice. In the morning and again at night. Both times I went full of apprehansion and down-​right dread… But it was fine. Perfectly fine. Better than usual, in fact.
Morning trip: I just needed 7 or 8 things, and I was in and out in 30 minutes. Most of that was spent looking for parking. All checkout counters were open, the lines were short, and these are the fastest checkers on earth. And I have never had one of them make a mistake.
Since I was in a rush, I asked the cheese folks to recommend stuff to eat with the cheese-​plate appetizer. «What kind of cheese do you have?» I tell them, and immediately they direct me to the best crackers and accoutrement for each. They had this amazing fig preserve stuff for the cheddar — everyone at the party loved it.
Some of the morning items were not even for Thanksgiving, but were items that I cannot seem to find near my home in Vermont, like my favorite tea.
Evening: We came again after dinner (we thought we might need one more Thanksgiving dessert and needed some ingredients). It was still crowded, but they *actually* had expediters at the end of practically every aisle! Dressed in suits! Are these folks from upper management? The Roche family themselves!!! They were so happy to ask you what you are looking for, and even happier still to walk you to the location!
(Funny story: I had texted my sister before I went to see if she needed anything. I texted again once I got there. As I am leaving, getting in my car, she texts me: «am leaving Roche Brother’s now.» We were both there, arrived and left around the same time, and never even say each other. It’s that big.)
I miss many things about Wellesley, MA, and – outside of friends and family– Roche Brothers is at the top of the list.

By far the nicest of the Roche Bros in the area. The bakery section is amazing and you can add 10 pounds just by looking at the cakes. Chocolate Truffle Bomb cake FTW.
Also if your looking for the best selection of Burt’s Bees products this is where you want to go. They also have a large selection of organic baby products.