Mountain Caterers

I will start out by agreeing with Lisa L. If you decide to use John Edmonds as your caterer — DO NOT!
My husband and I were referred to Mountain Caterers by our venue. After speaking with John Edmonds over the phone, we had an agreement that the appetizers would be created by two Maine chef’s & famers my husband & I know, & John would be doing the lobster bake. We had never met this man in person, but took him for his word. We had no reason to think otherwise… until…
Fast forward to the day we meet him in person and ask to go over the logistics of the integration of the three chefs that was previously agreed to by John. In fact, his response prior to him getting the job was, «I will do anything to get the venue» (classy huh?) Without hesitation, at our first face-​to-​face meeting, John said «absolutely no» to integrating our friends into our celebration. When I mentioned this was why we hired him and gave him a deposit, he did offer to refund our deposit if we were unhappy.
Two weeks later, after calling caterer after caterer, we had found a new one and called John requesting to take him up on the offer to return our deposit. Point blank he said «absolutely not» (is this ringing a bell?) and only if we re-​booked the date with him. Did we miss something? «REBOOK» the date with him? We didn’t want to deal with the man anymore — we simply wanted to walk away quietly. In fact he ended up hanging up the phone on my husband like a 2 year old.
We have sent a certified letter to John Edmonds (the business man without a cell phone or email, by the way) for the return of our deposit. It’s now three weeks until our wedding and still no deposit.
I hate to call someone such things — but John has earned his titled, fair & square = He is a SCOUNDREL.
DO NOT HIRE JOHN EDMONDS /​MOUNTAIN CATERERS!

If you are planning a wedding or any other event, do not use John Edmonds as your caterer! His prices are really inexpensive, so its hard not to be tempted, but he is the most unprofessional caterer around, and he is bound to create a lot of stress and headaches, which is the last thing you need when wedding planning.
Our story — John did the food at a friend’s wedding, and she half-​recommended him — acknolwedging that there is a definite trade-​off between his low prices and customer service (ie none). We liked John at first, he promised to do whatever we wanted food-​wise, and said we could call him anytime and he’d always be happy to meet us at the hall to run through the details. This is 8 months before the wedding. We should have known it would be a problem when our contract came handwritten and John arrived late for our first meeting at the hall and didn’t have a cell-​phone to call us and tell us he ws lost. He had to call from a Dunkin Donuts payphone! I wish I had cut the cord then — what kind of caterer doesn’t have a cell phone!
But I was lured by the low prices, which to be honest, weren’t even that low when you started adding all the things you’d have to rent or buy yourself. But anyway, about 3 weeks before the wedding, I’m starting to get a little stressed because John would never call us back. We still didn’t have a menu finalized, or a Liquor license! And he hung up on our hall manager, like a 5 year old. So we decided to fire him — and his response made me even more sure we made the right decision. He actually had the nerve to tell us that we were asking too much from him (um, hello? is it too much to want the menu settled 3 weeks before the wedding? And no liquor license = no liquor = a very sad wedding) and he again hung up the phone — on us!!!
I have to say, we were shocked. And we were not at all crazy wedding people, almost every other vendor has since told us that we were so easy to deal with. I take the blame for going along with him for so long, when I had enough signs that he was not going to come through for the wedding. But I definitely think everyone else should know about him, and he should not be trusted in this business. The caterer we found at the last minute (Vinwood) was amazing — they called us to check in on details, and they had email! they did a great job at the wedding and the food was good, but honestly, that day happens so fast — you really want someone who will help you the weeks and months prior so you don’t feel as lost or stressed.
So take heed before you chase the low prices by Mountain Caterers — you do get what you pay for. In this case, lousy service and a surly, childish man. Stay away!!!