Keyhole Security & Alarm Center

As a local business owner and a longtime Cashmere or Chelan resident, Keyhole is the first place I go with anything key related. I’ve used them for 10+ years, from the security system in my business, to various random auto and home keys over the years, and it’s David (the GM) that has «locked» (excuse my pun) in my continued business. Super kind, and helpful. He’s helped me choose something that was actually appropriate for my place. So many of these security places just want to bank on insecure people, and sell them a bunch of crap to sate their most absurd insecurities. I was sold what I need, and it was installed right. Also, I’m pretty sure the church I attend also has a keyhole system.
Sometimes they can’t do the dealer spec keys. I’ve been kindly redirected to the dealer on a electronic Toyota and a electronic Mercedes key, but I’ve been told that they do some electronic ones, worth checking first.
There’s a reason keyhole’s name is on MOST EVERY local businesses here, from Leavenworth to Chelan. They are the best locksmith in the Wenatchee Valley. To any other local business owners, Keyhole will shoot you straight.

Their website says they cut auto keys
But they refused to cut my oem VW Jetta key; it had a VW original uncut stem attached to the fob. I was not the original owner of the key but it is definitely OEM.
They gave me a lame excuse that they don’t cut them because the keys do not come out well. I had an identical key cut by them a few years ago. OEM is OEM no matter where it comes from. This is not a aftermarket key.

I needed a lock set asap. Brian was very helpful in placing the order. I called him multiple times to make sure I have the correct set. He was polite and patient. I am in MA. Found them online thru EBAY.

My dad lost his master key to a tool box that’s attached to his truck. Didn’t get the name of the guy who attended to us, but he took a look at the lock and said that he can try to make us a key, but there was no guarantee that the key would work. We said we’ll try it anyway.
So the guy made the key & right after the key was made he was like «its going to be $ 13.» My dad says «aren’t we going to test the key first to see if it works?» The guy says «no, I just want to be paid right now. I told you there’s no guarantee that the key will work.»
My dad and I stood there dumb founded because we have never been treated this way and obviously my dad and I didn’t understand that the guy was going to charge us even if the key didn’t work. The guy knew we were confused and kept saying «you didn’t understand? I said no guarantee.» Ok buddy! We heard the «no guarantee» part, we just didn’t hear the «no guarantee but we WILL charge you full price whether it works OR NOT» part!!! He didn’t even allow us to try it & demanded to paid.
We didn’t argue, & paid the guy. Even though we obviously didn’t understand his terms in the first place, he charged us and said that if it didn’t work, go back the next day and he will try to figure something out, but we would have to pay more. That’s not right.
My father and I will never come back to this place. Thoroughly disappointed. Thumbs down.
P.S fortunately, the key worked. but that doesn’t matter. The way you treated US matters!
I’m shaking in anger just writing this post.

Yes, it is always a bummer to lock your keys in the car but to do it while traveling is way «mo’ badder»! But Keyhole Security was quick to get to Brian B. out to my car in Leavenworth. He was able to access it in not time flat, and I had him make me a non-​chipped door key while he was available.
Thanks Brian!