Please note that this review is of Lane Bryant, in general and not this specific store. The sales associates in this store are very sweet and helpful; however, the clothes are expensive and of poor quality. In the last 6 months I have bought a great deal of clothing and have had terrible issues with articles shrinking. I always follow(or are more careful than) the directions on the clothes. Issues have included pants which shrunk over 1.5 inches after being washed in cold and hung to dry(instructions said wash in warm, low dryer); a shirt with little rhinestones lost multiple rhinestones after the FIRST wash(washed in cold wrong side out, hung to dry); and multiple cotton tops shrinking 1 – 2 sizes after washing(instructions cold, hanging to dry). Contacted corporate office which was NO help. Their clothes are quite expensive and should shrink only minimally for the price paid. I shop their cheaper sister store(online — Woman Within) and have very few shrinkage issues. They need to address this issue.