Quest Diagnostics

‼AVOID THIS LOCATION
Had an appointment at 915am for blood work glucose test. I have to come in fasted and drink a glucose tolerance test beverage and wait 1hour. I drink it at 930 and sat there patiently waiting…
11:30am and I haven’t been called back! I approached RN Anesa and she said flat out that she completely forgot to call ME back and now cannot do the test and I would have to reschedule.
Complete waste of my time. I used my PTO to get this test done and the Quest staff completely forgets about you.

It’s close and making an appointment is easy. The reason it’s not a full-​five stars is because if you have to do any in-​home tests, they won’t take them from you quickly and discretely. I would think they’d have a better, less demeaning way of handling this.

i found this quest to be my favorite. I can walk in and I won’t have to wait long. Carmin did a great job of drawing my blood, was very professional but personable.

Service is mostly horrible here but it’s the closest location. You can make an appointment online up to the day prior.

Cannot give it one star because the ONLY positive is customers are able to book an appointment online. However —- just because you have an appointment does not mean you will be seen expeditiously at this location. The waiting area is very small and upon arrival I see that it is standing room only with no seats available. Ugh! The appointment was scheduled at 8:00 am for fasting labs. As I stand by the front door waiting for a seat to become available (i am hopeful it will be sooner than later) — I cannot help but hear the receptionist on her cell phone making plans for the weekend. After 5 minutes, I am getting annoyed that the receptionist is still on her cell phone and has not checked in one patient. After 8 minutes, I stepped over to the desk and asked her if she could please finish her «personal» phone call at a later time? I looked at the sign in sheet and there were still 9 people ahead of me (and that was just to take their orders and insurance information). Ugh! Will never be back to this location — they are notoriously slow. Will drive a little further to the Zephyrhills location. They are just as slow, but at least they have more seats.

This only Quest we will go to. Efficient and friendly staff. Despite being busy at this location, when I make appointment I usually get in pretty quickly. The staff at this location make it great. Danielle took care of me today and she was a blast.