I was cleaning my tile floors in my kitchen, and the tile grout cleaner splashed all over my appliances. It was disgusting, I thought I would need new appliances and I met Rich when I went into a local store and when he told me what he did, I decided to try it out and OHMYGOSH, Rich came and he removed all of the black stains that got on my appliances and basically now my stainless steel appliances look brand new! Rich came on time, explained everything and was in and out. He knows what he is doing. I HIGHLYRECOMMEND!