Gaetano’s of West Berlin

What a disappointment! The western ranch fries had a little cheese on the top and no ranch dressing! And undercooked! Cheesesteak was all bread and hardly any meat!!! Panzarotti was hollow and the little cheese it had wasn’t even melted!!! Terrible!

Stopped here yesterday for 2 small cheesesteaks and mozzarella squares. Cheesesteaks were way more bread than meat. Not worth the price. Order was wrong and sandwiches were mislabeled. They have become very inconsistent with the quality of their sandwiches and for the money they charge this should never be an issue. As a customer for the past 8 – 9 years, I have seen a decline in their product and I will not be going back.

I ordered the Flounder Sandwich special today that should have included crisp lettuce, ripe tomatoes and onions, with tartar sauce. When I arrive to pick up the sandwich, I checked the bag before leaving. There was no tartar sauce.
When I got back to work, I opened the foil for the sandwich and found they forgot the crisp lettuce, ripe tomatoes and the onions. What I got was two small thin pieces of fish on a large roll.

This place used to be great. I always order a cheesesteak, my sister orders a chicken cheesesteak. We ate there three times and met the same fate. The cheesesteaks have less meat than the chicken cheesesteaks. The regular cheesesteak used to have twice the meat. Each time we went my sandwich was almost tasteless and extra greasy. My sisters was overdone. I’ve eaten in other Gaetanos and enjoyed it very much. While I’m sure they clean the place it doesn’t help that the place has a dingy look to it. It feels dirty. All in all, for the money they charge it’s not worth it.

Gaetano’s used to be one of the better spots in the area (not saying much) to grab a good quick lunch. I’d stop in here roughly once a week to grab a sandwich off of their lunch special menu that rotated daily.
Well they completely ruined that. Gone is the rotating, reasonably priced lunch menu. They’ve since replaced it with a menu that isn’t even worth ordering off of. They regularly had specials of sandwiches, wraps, and salads on the lunch menu for under $ 7 that came with chips/​fries and a drink. All but one item on the menu includes a drink now and I just paid $ 9.01 for a buffalo chicken wrap, tiny bag of chips, and soda I had to buy separately. Whoever made it must have missed the memo on how to assemble it because it didn’t have the crisp lettuce and tomato inside of mine that was stated on the menu. I got a $ 9 wheat wrap stuffed with a pathetic amount of chicken and nothing else. It was smaller than the premade Wawa wraps. Huge change in what Gaetano’s used to be, their portion sizes were always their strong point.
I posted a picture a while ago of a meatball sandwich lunch special I got before they started cheaping out on their offerings. I wish I took a picture of my pathetic wrap today, they couldn’t look more different. I didn’t have time however because it took about 12 minutes to come out and some of us don’t have all day.
I’ll be looking elsewhere during my lunch break.

The roast beef sandwich is fantastic, if you like meat that tastes like raccoon and bread that looks like someone threw it in their beach bag.

Awesome hoagie on soft seeded roll. Really good cheese fries. Fried mozzarella was great too. Love the sandwich and fries so much, I haven’t tried anything else!

So yummy, and know I like my pizza WELL done and crunchy ;) ask for well done pizza guys and try the fries !

Need an excellent cheesesteak that’s large with enough for dinner, a late nite snack and breakfast and your in the South Jersey area? Then Gaetano’s of West Berlin is the place you need to check out.
This my number 1 spot when in south jersey (note: I tried about 20 c/​s spots in the area so far and I only have a top 3 in that area and @ 3 is another Gaetano’s in South Jersey. Steak and onions cooked on point… cheese is smooth and buttery almost like provel. Bread is a sesame roll

Quick delivery awesome sandwiches and Strombolis!

Cheesesteaks. Patricia and I got the cheesesteaks! This place does cheesesteaks. They’re the kings of cheesesteaks. Anyone who would order anything else from here is nuts.

A awesome barbecue chicken sandwich
I recommend their food and their rolls are great

Punchline of a joke. Well that would be Gaetano’s. I guess the bar is set extremely low in Berlin NJ because I can go ahead and add this one to the avoid at all cost list…(this list keeps growing and growing)
If you enjoy under cooked Stromboli that has literally raw dough inside than this is the place for you! As I re-​cook my dinner in the oven it gives me time to write this review. I have never seen anything like this before, congratulations Gaetano’s on a job half assed. I tried to give them a call to make the situation right and unfortunately they were closed. Well that gave me insight on the reason why the food was undercooked… They wanted to leave! I understand that you want to close and go home but seriously, if you cant be bothered to finish cooking a meal than you really should look for work elsewhere.
Sorry Gaetano’s but you are horrible!

Awful. Got dinner delivered and it was nasty. Frozen crab cakes with no crab, fried flounder was mush. Yuk

Have a bunch of good spins on the classic cheese steak. At first glance, you will think this place is expensive, but when you get your order, you will know why. the sandwiches are very large and they are delicious.

One of the best places to get a cheese steak in the area. They use really good meat, and really pack it in. A bit on the small side so I recommend take out or delivery.
Just keep in mind — their small cheese steak is most other place’s large.