Tropical Smoothie Cafe

The only reason I went was because it was convenient… I was reminded why I don’t go. My sandwich was on hard bread (and it wasn’t because it was toasted cuz I asked for it not to be) the taste of the sandwich wasn’t very much to my liking. For it to be chicken salad, it was more like apple salad. My smoothie was way too stiff, so they had to remake it, and the cashier overcharged me, ending up having to give back over a dollar. I know she knew, because she stared confused at the register screen as if wondering why it rang up at the price it did, but probably hoped I wouldn’t notice.

Let me just say that the service here is one of the most horrendous examples of «customer service» I have ever experienced in my life. The manager, an old unpleasant looking women, stares at everyone as they walk in without so much as a hello or how are you. After ordering, she turns around and walks back without any confirmation of my order. I then sit down, and wait 10 minutes for 2 smoothies (Lean Machine and Sunrise Sunset). I was the second in line, yet I received my second smoothie after the third customer in line, a blatant example of how they treat the customers better than some. After both of my smoothies were prepared the manager walks up to the counter, and rather than calling out the smoothies, she just stares at me, holding the straw. I assume they were a previous customers, so I went back to my own business at the table, but after a minute of her staring, she says, in a very angry tone, «Sunrise Sunset???» as if I was supposed to assume that those were my smoothies. She always seems angry at the customers for ordering. On a separate visit she also refused to upgrade my friend’s Jetty Punch to a Lean Machine because she had already ordered EVEN THOUGH THE SMOOTHIE’S PREPARATION HAD NOT YET BEGUN. It took an absurd amount of convincing, a few angry mumbled complaints, and assistance from another worker for the workers to «rering up the drink» and after my friend offered to give the 50 cents for upgrade, they said they didn’t need it, and instead went back and told the preparers to add in the necessary ingredients (only fat burner and energy burner, not a very big deal). If simply telling them to put in more ingredients was an option, why did we spend our time at the point of service counter waiting on them to mess around with the computer? This makes me uncertain as to the education of the employees with their register, and I would not trust making a large catering order here because of not only that, but their consistent lack of punctuality. I understand that smoothies may take a long time, and I would wait more than happily for my smoothies, but the lack of a sense of urgency I sense in watching them walk to prepare the drinks and serve the drinks makes me feel as if they do not respect my time. I have been to this location very many times out of my unprecedented want for a smoothies, but after learning there is a far nicer and friendlier location equidistant from my house, I will not be returning, and I suggest that you do not come here either, save your money and time.

They made a mistake with the pricing and did not honor it after they already took my money. Not great.

Mango Magic!!! Delicious! This would so be my go to place for smoothies if it wasn’t so far from the city. However I found a location near by so when ever I am out Southfield I’ll be stopping in to get me a smoothie. There’s so many choices to choose from and I have quite a few I want to try. The service at the location I tried (haggerty & 14) was great. So 2 to the ladies over there.

Smoothies are great as well as the food. Love the strawberry banana. Only problem is never have enough staff and I just always happen to get caught behind a line and it can move a little slower sometimes. BUT worth the few extra minute wait.

Smoothies are really good but the people move sooooooo slowwwwwwww. I get your not busy but it shouldn’t take 15 minutes to get a wrap and a smoothie.

I love smoothies, but the ones made at home never taste like the naturally sweet, creamy, delicious ones made at smoothie shops. And let me just say, Tropical Smoothie Café makes some of the best.
I found out about the place because they sell them at my school. I then located the café because it was in the same plaza as a music store I go to. I convinced my family to go there, and we were all impressed. The smoothies are delicious, and not that pricey, considering its a giant smoothie (I’m not positive, but I think it’s 32 ounces.) They have so many options, from ones just with fruit, to indulgent chocolate ones, and even ones packed with protein. You can also add anything you want to any of them, like scoops of protein powder, Fat Burning minerals, etc. Don’t even get me started on the food. Forget about going to Panera or Cosi because this place has some of the best sandwiches. I’ve had a few regular sandwiches, and a few flatbreads. By far, my favorite was the Chicken Pesto flatbread. It has pesto on it that is better than most upscale Italian restaurants. It is not very pricey; most sandwiches come with either a bag of chips or two cookies. Highly recommended casually café for yummy smoothies & sandwiches.

Unlike most smoothie places, tropical smoothie has options! By options I mean, you can go in and get a supercharged fully loaded smoothie for under 300 with no sugar! I got the triple berry oat, ground flax, Acai berry, pomegranate, peaches, ice, multi vitamin and whey protein! This was the perfect healthy treat after my workout and at the size they offer it will keep you full till dinner! Defiantly like supporting this location too, it’s tucked away in a dying strip mall off haggerty. I recommend this if your looking for a delicious treat for lunch or if your trying to watch your weight… Btw food is very good too. Must try :)

Good healthy food, excellent beach feel when you dine in… laid back feeling

I am addicted to their Acai Berry Boost. No, seriously, I need an intervention. This tall, dark purple item, which sells for $ 5 and which I order without added sweeteners although you might find that too tart, is guaranteed to give me at least 3 excruciating brain freezes every time. Why do I do that to myself? It helps to sit down with one of their delicious sandwiches or roll-​ups and pace yourself that way. In fact, they’ve become one of our favorite lunch stops when we’re out. Their proximity to Hiller’s, Costco, PetSmart and a host of other frequent shopping destinations makes them just too convenient. Highly recommended.