I went to this store to find a solution for my painful foot. The young lady helped me and I ended to buy pair of shoes and supports for inside of my new shoes. I asked her if they are not good as you describe can I return them or exchange them, she said within 7 days you can return them. I paid almost $ 200 and I left. Day after I wore my new miracle shoes and I went to my work which requires lots of standing on my feet for many hours. New shoes were torturous and now I have new problem. I decided go back to store to either return them or exchange them. However, the clerk said no you wore the shoes you can not return I just wore them just for 6 hours in side of my work not outside. I said but you told me I can even return or exchanged them. All of the sudden store changed I said I will contact you company to let them know what you are saying. By the way no sign of no refund or exchange. I want to let everyone knows before go to this store just make sure they are bunch of con artists work for commotion.