3D Auto Body & Collision Centers

When I originally booked an appointment for my car, I arranged for a luxury rental. I ended up having to wait about an hour for a Hyundia SUV, which was far from luxury. When I came to pick up my car, there were still marks on my door handles and places they had obviously just hit quickly with touch up paint. It was like they rushed my fixes.
To make matters worse, when I went to get my $ 500 deductible out of the center console, it had been stolen. There was trash in my car that was not there when I dropped it off (cups, straws, etc) and all the gift cards that were in my center console were put in my cup holder. There was NO reason for anyone to be in my center console at all.
The manager, Dean, hardly said a word and tried to cover up his worker’s criminal acts by throwing paperwork in the police officer’s face. The police reiterated that theft is still a crime. This shop is a disgrace and I highly recommend against going here. Geico stated that they will reconsider having them as a recommended shop..

My car seems like a magnetic for accidents or maybe it’s just me. I’ve taken my car here twice and I can truly trust that they will do a great job. They aim to accommodate your needs and customer service is on point. They call the rental car place of your choice to have them meet you when dropping off your car.

We are very impressed with the great experience we had when we selected 3D Auto Body and Collision in West Chester for our car repair. Right from the start, they were professional and accommodating.
Rob provided us with a prompt estimate and was flexible being able to work with us directly or through our insurance, including a car rental. Additionally, the estimate from 3D was 30% less than our comparison estimate, because 3D didn’t need to replace an extra part of the front end in order to make the car look great. Rob was prompt in answering questions and providing information, but not pushy about taking on the job.
Our car was finished up and looks great.
We were so pleased that we took our second car in just to get an estimate for scratches. Once again, Rob took the time to provide an estimate, and he even cleaned up some of the scratches himself while providing the information. The thing I liked is that he was just as generous with his time in explaining and preparing an estimate for this small repair as he was with our other car. I’ve hesitated to ask about this car, because I once took it to a local collision shop, and they never bothered to get back to me, so I assumed the job was too small. But Josh took the time to reach out and show me the work they had completed to replace the mirror of our minivan — and he even buffed out a scratch as a courtesy. I was really thrilled that 3D can fix these little things with just as much enthusiasm as they did with our bigger repairs.
Highly recommend!

No one ever hopes to have to use a collision repair place, but if you DO have to, 3D is the shop you should use. Some idiot hit my brand new Prius in December, and I was directed to 3D Collision on Boot Road, West Chester, to do the repairs. I didn’t have high hopes — I’ve never had a good experience with a collision place — but this shop was fantastic, from start to finish! Even though it was right smack during the holidays, they made everything easy: they assessed the damage and gave me the lowdown on what would be repaired and what would be replaced, they had GEICO right there in-​house to take care of me, and then Enterprise brought the rental car right to me at the shop. The people at the shop were great, too: they have a small but very well appointed waiting room, with a single brewer for coffees/​teas, a fridge full of cold drinks, and usually some kind of candy or snack. The people are communicative, friendly, and above all, HONEST. They did everything they promised, and more. I can’t say enough for how well I was treated here, and what a great job they did on making my car look brand new again. I hope to never need a collision repair place again, but if I *do*, I know exactly where I’ll go: 3D in West Chester.