If you need something back in a reasonable time, don’t go here. Takes them weeks to get simple shoe repairs back(I am talking putting new padding on one high heel). And they really could care less about your time line. They are expensive and I have never found the tailoring work to be as meticulous as it should be for the price. There are better places to go, bottom line.
CL M.
Évaluation du lieu : 1 West Chester, PA
I had a terrible experience with Sue Kim’s shoe repair. I brought an expensive pair of Sergio Rossi sandals to be re-heeled and re-soled. The new heels were fine but the soles they put on were not the correct soles for sandals — they were way too thick. In addition to being the wrong soles they were not put on correctly and were peeling off and jagged around the edges. It almost looks like the soles you would find on work boots. They look absolutely horrible and I can’t wear them looking like this. They also nicked the leather in a few places when putting the new soles on. I questioned the woman at the registered and she just shrugged her shoulders and mumbled something that I couldn’t understand. I now have to take my shoes to someone who actually knows how to repair shoes and hope that they can be fixed. They may be skilled dressmakers but I will never set foot in this place again to find out.
Laura A.
Évaluation du lieu : 5 West Chester, PA
Sue Kim and her staff are absolutely amazing. If you need anything from simple alterations to major fittings or even dressmaking this is the right place to go. As a petite woman, I always need to have my clothes altered. Walking away from the store feeling frustrated, I head to Sue Kim who knows exactly how to fit the clothing so I always walk away feeling confident. If you need it quickly– no problem, they can handle it. No task every seems to large. Give Sue Kim a try… you’ll feel good that you did.