Sharples Works

This was, by far, the most nightmarish apartment living situation I have ever experienced. The Sharples «luxury» experience is the biggest joke of the century. Old cabinets, old appliances, walls so thin that you can hear neighbors sneeze, snore. 120 volt dryer which is basically like trying to dry your clothes with a hair dryer. Four hours to dry sheets. Tiny hot water heater, never enough for a bath. Heat pump hvac which is essentially electric heat, so astronomical utility bills. Maybe it used to be a fun place, but while I was there, there was constant turnover, and most people moving in were kids just out of college. No sense of community. Useless property manager who has been there for 25 years and has gotten way too comfortable in her job. I actually never saw her doing anything but gossiping with tenants, if she was even there.
Moved in from out of state. My 2 bed 2.5 bath bi level was not ready. I had the maintenance staff in every single day for weeks. Never heard a peep from the office staff to check in or apologize. The second floor had a strong smell of pee/​Ramen noodles. Filthy under fridge and stove. Nobody could figure out what it was. Every time I put the ac on, this horrible, dank basement smell would come out. Started coughing, wheezing, was nauseous. Reported this to property manager, she said she would take care of it. A month later, nothing done, I had private testing done to check for mold in the system. Every sample came back at the highest levels possible. Vents covered in mold. Then started the bullying and intimidation from the higher ups at Reinhold Residential. «Everyone has a bit of mold in their HVAC» etc. Seriously. They finally scheduled a remediation. They clearly didn’t want neighbors to see the guys in remediation suits, so they hired an air duct cleaning company. The guys came in and said they weren’t trained to do this job. A horrible person from Reinhold, whom we had been forced to deal with throughout this ordeal and was just, frankly, a thug, told them to proceed. I was told no chemicals had been used in the system except a deodorizer, although all vents had been removed and taped over with wood. I checked out a vent after they were done, and got a few good lung fulls of some sort of chemical. Eyes, mouth, chest on fire. Told afterwards that they had used a biocide in the vents. Done by untrained workers who didn’t allow it to air out.
I can only imagine that Sharples gets away with all of this because the building is cool, they allow dogs, and the housing market is so tight in West Chester. Frankly, if I had that much mold in my system, so do others. What a horrible, horrible experience.

I lived here in 2001 – 2002. I met the most amazing young professionals. The management company threw a christmas party and Happy Hours. It was walking distance to the local establishments and no college kids. The apartment rental staff and maintenance staff are helpful and nice. The loft apartments really are open but a touch small for the money in the area. People were friendly & fun, in fact some of my neighbors are still my friends. Off Street Parking and Garages available and safe. But the drawbacks are the noise you can hear from other apartments. It seems they used metal studs for construction and very little sound deadening materials. I always heard my neighbors alarm and when they coughed. It is more expensive for the area, but if you are looking for an upscale apartment in the Borough this is it!