Had a designer come out to my home and design my landscaping, she did a great job. Phase 2 was suppose to get started in Spring, they never called come to find out my designer quit. The person who took over has all the plans, everything was laid out he tells me I will send you an email on the price and when we can get started NEVERDID I RECEIVEANDEMAILOR A CALL and I personally stopped in Prestige and complained I waited two months. The worse service I ever experienced with a company. MYADVISESTAYAWAY!!!
Mike B.
Évaluation du lieu : 1 Bartlett, IL
Buyer be ware. You think you are contracting with professional landscaping service only to find out otherwise. We Purchased three trees last year and had them planted by Prestige. All the trees are in a row and two of the trees are of the same verity. One of the tress died just a few months over a year. I was told this tree had to much sun and dried out even though the other tress are right next to each other and are doing fine? When they planted them no one suggested another location? The other trees I am now being told is to close to other tress and should be moved. I am sure Prestige would love to do this work even though they planted the tree in that location just over a year ago. Do your homework and in the end maybe it is better to purchase landscaping at home improvement stores for half the cost. They also guarantee landscaping for one year. So you get nothing special from going to a Nursery.
Carolyn K.
Évaluation du lieu : 4 St. Charles, IL
I have been purchasing trees and bushes from Prestige for over 20 years. They alway have an excellent selection, high quality materials and reasonable prices. I recently purchased over 40 trees for my subdivision and they did an excellent job planting. With such a harsh winter of wind chills reaching 50 below zero, only a couple of trees didn’t make it and they replaced them immediately, no hassles at all. The staff has always been very helpful and knowledgable.
Matt M.
Évaluation du lieu : 1 Geneva, IL
If I could give them zero stars I would. 75% of the bushes they planted died in the same season and we are still waiting for Prestige to come back and replace them. They told us in the fall they would be out in the spring and again in the spring they would be out by June. We are still waiting. They have promised to come out several times and never show up. This was an expensive project that resulted in 75% of the bushes and shrubs being dead and a mulch bed weeded over in 2 weeks.(horrible quality of work). Even the stone work is poor. The 25% of the bushes that made it are small and poor quality.
Carrie J.
Évaluation du lieu : 4 West Chicago, IL
I’ve purchased a tree, several bushes and dozens of other plants over the years. Also purchased gifts from their gift shop during Christmas(a decorative bird house and snowmen salt & pepper shakers). Nice selection no matter the season though. Just recently I called and spoke to a employee with some questions regarding bushes purchased last fall. He was helpful and courteous and not trying to rush me off the phone. Every time I go in I’m greeted, helped and treated with great respect. Prices are very reasonable overall, especially in the September when most things go on sale for half price. Selection of annuals & perennial plants is limited, but bush and tree selection are awesome. Their selection of statuary, fountains, garden décor, pavers, firewood, etc… is also quite large.
Carolyn S.
Évaluation du lieu : 1 Fort Mill, SC
In October of 2010 we hired them to remove the lava rock from around the foundation of our home, install some topsoil and put down grass seed. The seed germinated well but the grass was very patchy and for the next year I thought it would just take time to establish itself. Meanwhile a lot of unpleasant events occurred which made the lawn seem unimportant. In the summer of 2012 I bought a rototiller and tried to loosen up the soil along part of the foundation to plant a flower garden. I discovered that a huge amount of lava rock was still present under the thin layer of topsoil. I removed over three large trash cans from an approximately 6 by 12 foot area, and there was a lot more there that I just left in place. Also, the clear plastic liner under the rock was still there in the section I dug up. While we did ask them to remove the plastic at the time of estimate, that was not specifically stated on the contract. That would explain why the grass won’t take very well. The weeds that came with their topsoil are flourishing, though. If Prestige did in fact remove all of the lava rock as contracted they would have cleared the area down to the plastic liner. Who in their right mind puts a couple of inches of soil on plastic and plants seed? This means they either didn’t remove the rock very well(which my garden proves) or they did find the plastic but didn’t ask us if we wanted to remove it, and just planted grass on top. Either way, very bad service and I feel like I threw away the nearly $ 1000 spent on this project. Do not use Prestige unless you plan on watching them to see if they really intend on doing the work you contract them to do.
Paul S.
Évaluation du lieu : 4 Atascadero, CA
Pros: + First rate staff that will help you locate everything you need + Prices are reasonable + Selection of garden gear unrelated to live plants is outstanding(tons of bird houses, mini-fountains, full-size fountains, garden décor, etc) + They have firewood + Plenty of parking Cons: — Doesn’t offer the greatest selection of live plants, but isn’t awful Overall, I wish they offered more live and potted plants and trees for take away. Perhaps it was just an off-season time or that they were low on inventory, but the best part of this garden center was indoors with all the non-living goodies were to be had. Great customer service was available whenever we needed it. Add more selection of plants and trees and this place gets five stars. As it is, I’ll give them a solid four.
Hans H.
Évaluation du lieu : 4 Schaumburg, IL
Great selection and services. I used them to clean out and set up my backyard. Their landscaping services are good too. Large variety of trees, shrubs, decorations, and small plants.