Autozone

Started my day in Fairfield County and bought a few wiper blades. Upon changing them I noticed that I bought the right size but did not get the hook system on the back.
I jumped in the car and ran up to the Auto Zone on Emmanuel Church. As soon as I walked in I was asked if I could be helped. I explain that in a rush I had bought the wrong wiper and needed to exchange it. Immediately Reuben sighed and asked in a rude voice who had looked up my blades? I informed him that I had and just simply grabbed the wrong one. I followed him to the counter and he looked them up. Sure enough, right size just wrong hook system on the back.
I followed Reuben to the blades and he picked up the same model I was returning. I informed him of his mistake and he stormed back off to his computer. While he was gone I found the right one. As he approached me I stated this to him. He jerked it from my hand and started shaking his head as we walked to check out.
At checkout he asked my name and etc and I handed him the receipt. He told me he would have to credit my card and then recharge the amount. I asked why a exchange could not be done. He stated that this was their policy. No big deal. I explained to him at that point I did not have my wallet on me as I was outside working on it when I realize my mistake. He stated no problem. I’m going to remove it and recharge it. A few seconds go buy and he hands me back my receipt and requests my card. I stated sir I just told you I didn’t have it on me. He immediately gets defensive and grabs the blade and says I cannot sale this to you.
I laughed and said no problem I would take my business elsewhere. I asked him his name and he said loudly and rudely Reuben! I asked if he was be manager and he stated NO! He is over there (as he pointed). The manager was helping a mother out so I left and waited about 20 minutes to call. I called the store and good olé Reuben answered. I asked to speak to the manager and did not hear one moment please or yes sir. Instead he transferred the call to a line that no one answered.
Look maybe he had a bad day. I get that. However, to be blatantly rude is another issue. I hope no one else runs into Reuben.

(my 68 year old mother drove her car to this auto zone to get a battery not only did they put the wrong battery in the car but the battery was bad) they charged her 80 dollars for a (rebuilt battery and its bad. when she took it back up to store they refused to replace it because it was a rebuilt battery) (so to all ladys that dont know about cars these people at auto zone will rip you off) (stay away) THESES PEOPLE ARE JUST DIS HONEST (I NEED 20 PEOPLE TO CALL THIS AOUTO ZONE OR TELL SOMEONE YOU KNOW ABOUT THIS STORY) THANK YOU