Eyedeal Vision Optometry

My then fiancé and I were in our last week before we were planning to leave the country for our honeymoon, and he needed glasses desperately. In a matter of a couple phone calls to see where his insurance is accepted, he got an appointment the following day with Eyedeal Vision Optometry. Not only were we grateful for the availability of scheduling an appointment, but the location is less than five minutes from where we live! My fiancé was welcomed with so much kindness and felt comfortable with the helpfulness of everyone in the office. The doctor was thorough with the exam and concluded that my fiancé needed a prescription to correct the discomfort he was experiencing with the lack of glasses. The office manager, Omar, helped my fiancé afterwards with selecting the frames and taking care of the check-​out process. Omar was incredibly kind and didn’t push my fiancé to buy a certain pair of frames. Omar was incredibly patient and assured us that he would do his best to get my fiancé’s glasses ready in one week, knowing we were leaving on vacation… and that promise was fulfilled!
My fiancé and I were grateful for the entire process of getting a new pair of glasses! The office is very clean and the selection of frames are plenty. The entire staff greet their customers with a warm hello and smile, which is always a bonus for us!
(The price range depends on the type of insurance you have)

Some of the best frames to choose from!
Friendly staff and easy going.
Had a pleasant experience and like my doctor.
This is why I keep returning here.

Fantastic service. Raymond Yu helped me and my father select our perfect fit glasses. Great and quick consultation.

This is my go to place for anything eyewear. The staff is really friendly and knowledgable. Omar, the office manager, is great! Always such a help for not only me but my whole family!

First time Eye Check up for me and my daughter. The staff is very friendly and make you feel right at home. Dr. Shannon made our whole experience very comfortable and easy to understand. I would definitely refer this place to every one I know.

The staff here treats you like family! They make sure all your needs are meet and make sure you are completely satisfied with eyewear! So much variety it’s hard to choose but the friendly staff always makes it fun and easy! Thank you Eyedeal!

Ordered glasses for my 7 year old son who is a little too big for children glasses however is still a little to small for men’s glasses.
I remember the first time we ordered him glasses it took us hours to find just the right ones because most of them were too big and did not fit properly. He literally almost tried them all on, but we finally found the perfect pair that fit him just right.
This second time, we decided to order the exact same ones because they fit him so well. After our eye appt, we didn’t bother looking at the glasses and ordered the same ones as the first time, no problem. Was told they will be here in 10 business days (2 weeks) which was perfect because school was gonna start at the same time. First day of school = fresh pair of glasses.
2 ½ weeks pass no phone call about the glasses. I decide to call them and ask what’s going on. Turns out they are on back order and not one person there thought it was necessary to call and let me know. I was extremely upset about not being notified about the glasses, however decided to wait because they fit him so well and knew no other glasses would compare.
Got the text about a week and a half later saying they were in and was super happy because I wasn’t expecting them for awhile. I go and pick them up and they are the same frame however different color. Very upset again! Nobody thought it was necessary to let me know that the glasses I ordered were no longer available and they took it upon themselves to order a different color and not tell me. Last time I checked, I’m paying for these glasses and my son has to wear them, they can’t go and order a different pair, color, frame, etc without confirming with us first, by asking us and letting us (their customers) know.
Yes the glasses are nice and I did end up keeping them, but it seems that this place does not care about customer satisfaction nor did they ever apologize for this whole incident^

Great place to get your glasses and the Doctors really know your needs. After the eye exam I was introduced to Omar and what a very nice man so courteous friendly and really is good at helping select your frames.
I got the progressive type of glasses and I really like them. Omar was so helpful and id go back again just because the guy is so helpful. And everyone else is very nice and friendly also. Very pleasant experience at Eyedeal Vision. Highly recommend them.

I couldn’t be more happier with Eyedeal Vision! I was born with a bad astigmatism (both near sighted & far sighted). My lens are very expensive to make because their such thick lenses & I make them into thinner lenses, which is quite expensive. Well I actually dropped my glasses & scratch my lenses so bad that they were irreparable. I just had bought them 3-​month before & the total cost of the lenses alone– I believe was $ 300.00 plus dollars. Well Eyedeal vision advised me that since I put the scratch free coating for an extra $ 90,00 on my lenses that I had a warranty to replace my lenses for free if I scratched them. I saved $ 300.00 & got no questions ask replacement lenses. I am so happy for the great advise from Eyedeal Vision! & I also found a new great doctor., I have had such a tough time finding a doctor that I paid top dollar to stay with my Chino Hills doctor bc all the several doctors that I tried couldn’t get my prescription right. I even tried Costco & they refunded my money because they couldn’t get me a right prescription that wouldn’t make me dizzy. If you want an amazing eye doctor or deal with a difficult prescription. You’ve found your place! From a serious Unilocaler!

Found my new optometrist, Dr. Phan. I haven’t met the other doctor there yet. She recommended prescription shades for me. Such a life changer! Why didn’t anybody ever tell me?!
Love the office. Comfortable and spacious. It also helps when it’s only 10 min away from CalPoly.
Parking is always ample. The office always has enough staffing to provide assistance. Very friendly and helpful. Omar is hilarious.
Equipments are up to date and selections are great. From Nine West to Diors and the prices are not too bad either.

This place it the best! I live kinda far from it but we keep on coming back because of the great costumer service they have. Everyone is so helpfully and always smiling. The doctor takes her time and answers all your questions and shes great with kids too! The selection here is larger with up today options to choose from. I have and will definitely continue recommending this place to family and friends.

Unprofessional front office (optician/​s). They need to be retrained on approaching customers. They gave me instructions on how to use my glasses in Spanish, when I clearly speak English and don’t look Hispanic. I don’t like that they use text messages as a form of communication. Just pick up the phone and leave a message. In my opinion that shows a degree of incompetence. If your a lady make sure you dress extremely modest because one of the personnel seems like a pervert.

Good peeps work here, and very kind doctors. The staff was very patient and willing to put up with a picky customer. Omar, the current manager, will take very good care of you, and do whatever he can to make sure you’re satisfied.
Products are a bit on the pricey side, but they look good.

I’ve never experienced such great service before. Everyone was so friendly, helpful and attentive. The doctor took her time to make sure I had the right corrective settings and accommodated me throughout the procedure. And the choices of frames were second to none. Nice quality frames of all styles. I had a difficult time choosing a pair. I highly recommend this place. See for yourself!

Great service, nice glasses selection, and an ability to take care of any pair of eyes. My boyfriend needed a a pair of anti-​glare glasses, and we were very happy to go here.
Once we walked in, we were greeted by the many smiling and welcoming employees. They accepted my boyfriend’s insurance, so we proceeded to check out their selection of glasses. The employees told us that if we had any questions just go to them. We were like kids in a candy shop, trying on all the glasses we liked and the employees didn’t mind at all. They weren’t pushy or bribe-​y with which selection we chose to purchase, as other reviews claimed. We were able to choose what pair we wanted without a sales pitch or bitter pressure from the employees.
My boyfriend had his eye exam from the friendly eye doctor, and passing by the rooms I was able to see all of the equipment they use. Everything is updated and modern which is always good to see. This location is very clean with comfortable couches and a TV in the waiting area. Plus they have a restroom!
Definitely going to be coming here often for my boyfriend’s sensitive eyes. Highly reccommend this place to any glasses owners in the area.

Alright, so when I checked into this place, I planned on giving it maybe 2 stars, and writing a scathing review. But when I walked out, I was feeling way different.
Let me just say this: all the reviews posted here that talk about how great and friendly the staff is? It’s all true. And THAT’S what salvaged a visit that didn’t start out so great.
I had a 5:30PM appointment for an eye exam. I didn’t get called up until 6:15PM, and that was just for the initial steps of the exam that are performed by the assistant, not the doctor. But you know what? The assistant that worked with me was so apologetic and polite that only a heartless, soul bastard could stay upset (I wish I could remember her name so I could give her kudos here).
And THEN… Dr. Phan came out to greet me and take back to the exam room. If you’ve ever been seen by Dr. Phan, then you know that you cannot possible find fault with anything she does. She is SO awesome. Professional, polite, and she explains everything so clearly. This was the first time I saw Dr. Phan. The last time I came in, about 2 years ago, I saw Dr. Alturas (who is ALSO super awesome). Dr. Phan made me feel like I’d been a patient of hers for years and years. She’s so friendly!
So when I went to check out, the staff again apologized for the wait. But by then, I was nothing but satisfied and wasn’t giving any further thought to the delay.
Simply put, I’ll be a patient for as long as they remain in this area. It’s clear that whoever makes the hiring decision here has a knack for hiring only top-​notch staff. You can’t go wrong here!

Hilda and Arlette are the faces of Eye Deal Vision!!! They are always very helpful when i need to find the perfect match. They are always so helpful and friendly, I love coming by even just to say hi, their like family!

I drive almost 40 miles because they are so great! Just brought my Dad here for the first time, looks like he will be coming here for now on too!

Here are my reasons why I gave them a 5 Stars:
I was referred from a good friend and he was right about the doctor and staff. The doctor took her time and answered all my questions. I felt the doctor really cared about my welfare. The staff are also great and personable. I was greeted with a smile when I first walked in… That’s a big plus for me.
The prices here are not the most expensive and not the cheapest either… I am a firm believer that you get what you pay for…

I love this place ! Customer service is top
Service is fast and frames are great !
They understand the face of the customer and for the first time my sister has gotten some sunglasses she loves! ;) Wont go anywhere else…