First City Credit Union

I’ve been banking here for many many years and have always loved their service! Until recently, I went in to deposit a large check and open another account. I asked the banker assisting me how much cash could I get back from the check. She told me the amount, I said ok fine. After she finished processing my paper work I realized she did not give me cash from the check she gave it to me from the money I already had in my account so now I have bills hitting my account and they are charging me courtesy pay fees up the you know. Now I have to go back to the bank and put money back in when I was just there yesterday and the day before. FAIL first city, I’ve never had this happen and it frustrates me that there was a lack of communication on your part because I would have just left the money there, had I know it was going to affect my account this way! Disappointed!

I went from 18% interest through car dealership dealership went to Credit Union and the Lord of my interest to 4% couldn’t believe it!

People like George, Beverly and Melissa helped me through the process and accommodated me in opening my personal and sole proprietorship business account. They’re very friendly and I’m happy to be a member here.

Partnered with Credit Union of Southern California, so it makes it easy for fast service. Only downfall is one ATM outside

They only got 1 ATM machine outside… but the good thing is if you have any Credit Union account you can bank here or next door at Wescom…

Just a friendly correction-​checks are held for five business days on a new account. The hold might be shorter after the first 30 days. There is never a hold on direct deposit.

Got my Visa /​ATM card immediately and so far I’ve had good service. Opened up two accounts with no problems and now I’m happy and hopefully I might enjoy this great credit union.
Only downfall; is they place a hold on all your checks for a week and they also place a hold on my direct deposits.
But still glad to have left my old Credit Union.