GNC

Great help by Michael, he helped me what to take and give me suggestions what is better for my condition. Great service and very sincere. Definitely will be back. My number 1 store choice to refill.

Michael was great! I asked for help for my aunt, who has alzheimers. He went to give me info that I had not known existed! Bravo!.

Not helpful at all like the people working at Nutrishop, but I suppose if you do your own research and get some reviews from other gym-​junkies about what products you intend to buy, you can come here. Additionally, know what you’re selling or if you don’t know, you can always say «I’m not sure, let me find out for you, let me get back to you» or plain and simple you don’t know.
Don’t start throwing out random «facts» if you aren’t giving out correct information to your client, it’s still a sales business.
Keep in mind, not all of your customers are idiots and some of them are well educated in science fields.

I’ve been here b4 and the experience wasn’t so bad. Being that I have a gold card I figured that I might as well go there. Guy helped me out right away but as soon as I told him that I didn’t want the GNc /​amp brand his attitude changed. They always push the GNc brand but it gives no results. Regardless of being member I think I’m gonna stick to eBay from now on. Thanks but no thanks.

This GNC is one of favorite stores to shop at. I drive a few miles out of my way simply because my shopping experience is always pleasant. The staff is so polite and you can always tell how much they enjoy doing what they are doing. The manager is so knowledgeable and always offers great advice and recommendations. He thrives for great customer service. Every time I return, he is excited to hear about my thoughts of the products. A great shopping experience starts with great customer service! Thanks Joe!

Will HAPPILY go out of my way for GREAT customer service! This GNC is awesome and everyone I have had helping me has always been very helpful, knowledgable, AND HONEST! I use GNC vitamins and supplements for my child, my husband, my parents, and myself… Anything I have been advised to take has only helped me a great deal! As busy as I am I just had to take the time to recommend the West Covina GNC to EVERYONE because they will go ABOVE AND BEYOND for you!

I’ve shopped around several GNC’s but the experience at the West Covina location has been life changing. I came in there looking for a miracle pill that will help me lose weight in 5 days but left with great advice from the staff, especially the manager with the glasses, that helped me get healthy and fit for a lifetime. I WILL definitely keep shopping here because the entire staff is always so attentive and helpful. GNC ROCKS!!!
These employees could have simply sold me products that were costly but, instead, they took the time to review different options based on my diet and exercise. I did not feel pressured to buy just their brand. They took their job to the next level by genuinely caring whether I would get results that would last. I ended up buying a Women’s Active Vitapack, Fish Oil, CLK, Lean Shakes, and a Cellucor BCAA. I would suggest this combo for any woman trying to lose weight and tone up! AND I signed up for a 2-​year membership because I plan to make GNC a lifestyle.

This store LIES. I was calling around to different GNC’s looking for a product in a certain brand. The guy Joe here said they had it. He even said the brand him self to me and said yes they had it. So i drive in traffic over an hour to this location and to my face says all i heard was the supplement not the brand. He is LIAR & im sure was hoping i would buy a GNC product. But theres no way i was gonna do that.
This was my first time at a GNC & my last. I usually go to VITAMINSHOPP. They have great customer service & customer is always right. I ended up getting lucky today & finding a VITAMIN WORLD in same location they had everything i was looking for + more & the guy there was so great. Helped me right away. I found 6 supplements to buy and he was so great that i bought there store brand too.
Dont bother calling this GNC store asking questions because they will LIE just to get you in and get a sale. This store needs new employees the opposite of Joe. Its about customer service not about just showing up to work. And there corporate needs a new manager too. The lady was no help and was questioning me why i drove so far to this store. Obviously i drove here because Joe LIED and said they had what i wanted.

This GNC is located inside The Westfield West Covina Mall, I was shopping around the mall when I remembered I needed to re stock on my vitamins. I decided to walk into this GNC store & when I walked in there where 3 people working & just standing @ the cash register. As I walk in the 3 employees looked @ me & none of them greeted me, there was a tall Hispanic girl, slim w long black hair, a Hispanic husky guy who wears glasses with black frames & there was a very slim light skinned male Hispanic. Out of these 3 people no one cared to acknowledge me or help me, they proceeded to continue their conversation & laughs like I wasn’t there or didn’t matter. I continued to look for what i was looking for, payed for my item & decided that I would never come here again! I have been to many GNCs & my experiences have been very pleasant, friendly & helpful but this particular GNC @ The Westfield West Covina Mall left a bad taste in my mouth, customer service was HORRIBLE, UNPROFESSIONAL, DEFINATELY VERY UNFRIENDLY & NON HELPFUL. DO NOT COME HERE! Don’t give your money away to this location I don’t recommend it @ all!