Sunset Plaza

I have been living in this apartment complex for over a year and even though I’ve had some issues everything has always been very helpful. The maintenance department specially is awesome I always get everything fixed or repaired in a timely manner… and now with the new manager I can honestly say I will be here for a while longer I can see they’re a great team!!! Thanks for all your help maintenance and property manager you guys rock!!!

I had nothing but good things to say about this complex until recently… I have had so many issues, although I haven’t seen bugs I’d rather have that than the things I’ve gone through. The plumbing is terrible, they put stuff together with craft glue and recently our unit caught on fire while we were sleeping. Lol! Do your research on this complex.

As stated by previous tenants, if I could give this place a negative rating I would. It pains me to give 1 star. We’re adults so I’m not going to say we got «talked into» a 10 month lease, but for a young couple renting their first apartment we sure were naïve when we bit Michelle’s bait.
We were beyond excited to finally rent our first apartment together, and had been driving around for weeks in all different cities looking for a good, affordable place to call home. We passed Sunset Plaza with their big banners outside advertising available leases, and also remembered seeing them on Craigslist so we decided to check them out. At first glance, the apartments main building and front look very well maintained with a nice fountain, brand new modern leasing office, «clean» pool and seating area, looks great! NOT. Do not be fooled. The apartments are a polished dump and it’s all a façade. Move in and those shitty granite counter tops (I wouldn’t consider these granite, they’re cheap granite tiles that they mcguivered together), cabinets that are just painted plywood, and nasty blinds are what you get. EVERYONE who visited us commented on the oddness of the layout, saying that it looked more like a motel than an apartment… There is a walkway on the second floor overlooking the (very noisy) pool area, and our apartments living room has a sliding glass door as a window that opened up to it… Our only source or light and ventilation. It was extremely awkward to sit on your couch and look face to face with people walking down the hallway…
The rest was all terrible and disgusting. Roaches, everywhere. Shower water pressure going off and on and turning cold, loud neighbors, trash in the hallways, people parking their car in your one and
Only parking spot (and when you call their «emergency 24 hour management line», you realize it doesn’t actually exist), the security smoking weed with tenants and not really doing much else, the overpriced laundry, the broken down automatic gate, their rude and nasty «management»… Oh and to top it off, they definitely will keep your security deposit. So I suggest taking them to civil court or calling a lawyer. Better yet, don’t move in.

Review Update: 9-​15-​2015
PLEASE NOTE: Sunset Plaza received a HUD loan for $ 750,000.00 under Arabian Takvor & Sateni in January of 2014, HUD is presently allowing humans to dwell in a apartment complex with contaminated water.

RUN! DO NOT EVEN ASK FOR INFORMATION! FLY LIKE THE WIND! PROBLEMS WITH THIS PLACE:
1. RUST IN THE PIPES! Oh yeah, rusty orange showers!
2. God forbid you don’t wash your car or let your tags expire. THEY WILL HAVE YOUR CAR TOWED AT YOUR COST! THAT’S RIGHT, AT YOUR COST! EVEN IF IT’S IN YOUR PARKING SPOT. did I mention that this is the 2^nd time! They tell you that if it looks abandoned to them, they will tow it! And they put a notice only on the car, not your door, and it’s in their legal right.
3. Roaches! Nothing like washing the dishes and having a Roach wave hi!
4. On any given night (EVEN WEEK DAYS) it turns in to a club! 1000 watts of Rap /​R&B till the police come! Good forbid you work at 6am, or try to be watching a movie.
5. Dog shit in the grass area. Walk in sandals, get nice surprise on your foot!
6. Work out area? Half of them are broken.

DO NOT MOVE IN HERE!!! WORSE PLACE EVER! My husband and me move in here May 2014. everything went wrong. Roaches started coming out. Dirty carpet. We talked to the manager about it. They did go and deep cleaned the carpet. And the guy told us, that the carpet had pet stains (pee) GROSS!!! We went back to talk to the manager about it and never did anything about it. Finally our lease was over April 2015. I went two months before the lease was over to let them know i was not going to renew my lease. And the girl Jackie told me, to write a letter and have mine and my husbands signature. Next month i went to take her the 30 day notice and she told me i had to do an application not a letter. So she lied to me at the beggining. So i turned in the application late and i was charged for those extra days.$ 300.00… We left the apartments really clean and the paint was not damage at all. So we though we were gonna get our deposit back. And what a SURPRICE when we got a bill from them saying we own them $ 535.00 We tried to talk to the manager about it and she refuse to take care of the problem. We would call and they wouldn’t answer anymore. We usually went to the apartments twice and the manager was never there. We tried to fix it but got nothing done. After two weeks trying to fix the problem we got a letter from the collection agency. So we had to pay them the $ 535.00 instead of getting our deposit back. Sunset plaza is my worst housing experience…

I honestly have nothing but negative things to say about the actual apartment I lived in for the past 10 months. I was lied to by the Venomous poison that was Michelle and everything that could have gone wrong in the apartment did. The only upside to his place is the new girl that was hired. Between Jackie and the Manager of maintenance my stay at the sunset plaza ended on a good note. That maintenance dude seriously needs a raise or something! He was so amazing. Thanks to the two. Seriously. If I can offer any tips to people looking for apartments, the 800 building has A LOT of issues. Good luck to you all.

I agree with the bug infestation part others have written about. I moved in with my wife and daughter not to long ago I made sure to sell all of my old furniture so I could buy new and not have any potential problem with bugs. Now I’m almost 2 months in and I don’t even sleep here but im still paying because I’m tired of being bitten by bugs. All 3 of us are having allergic reactions to the bug bites including my 4 month old daughter and every time I go and complain about it the lady (I forgot her name has a little bit of an attitude and tells me I need to wait until the following Thursday. They finally called exterminators over and all they did was place mouse traps. I moved in February and I had this problem immediately and still continue to have this problem. Worst part is I signed the damn 10 month lease so now I’m stuck paying 1525 a month to be attacked by bugs constantly. Another problem here is the water is constantly coming out gold and brown I can’t shower or wash dishes without leaving the water on for upwards of 20 minutes for it to stop and even then the water is discolored. This by far is the worst place I’ve rented from. If I had my choice I would end my lease but I can’t because of the contract I’ve signed. Advice for those looking. You have other options.

Living in the central building for 2 years was fantastic. The staff is friendly, helpful and courteous, the neighbors are friendly, the grounds are kept clean, parking is easy, and the pool is kept well (goes to 9ft deep!). My unit came with a dishwasher and built-​in microwave. Both worked without fail. The AC unit left a little bit to be desired, but came through when I needed it the most. The square footage/​floor plan of my one bedroom apartment seemed roomier than average. I would recommend living in the middle building of the three; it is the most charming of the lot. Addressing bug concerns… I kept my kitchen fairly clean (I’m a guy so adjust your imagination accordingly) and set roach traps throughout it for the entire time I lived there. It wasn’t until my last month living there that I did see and kill a total of three baby bugs in my sink area.

Sunset Plaza from the beginning was not my first choice when choosing a home for my family. From the outside, it looks decent. but it honestly still looks extremely old. Somehow, I got suckered into renting a 10 month lease here. We needed a place to live and this was the cheapest we could find for the space, so I settled.
ROACH PROBLEM–
Bottom line, there is a roach problem here. Michelle lied to me and swore on everything they had never had an issue with roaches before we moved in. Took 5 treatments plus maintenance sealing every crevice in our apartment in order to get rid of them. This took 2 months-​every time had to clean out my apartment, be out for 4+ hours and deep clean afterwards so my son wouldn’t accidentally die from poison. Seriously sickening, you don’t have peace and it’s insulting that someone would lie about that. If you move in or sign a lease, have them spray the place 3 times and seal everything before you do because I promise it is miserable.
ATMOSPHERE & PREMISES (Stairway, halls, parking, building)
Stairway has dog poop, urine, trash or whatever nasty stuff you can think of all the time. Halls smell like mold and the lights in the halls look moldy and have bugs in them. Parking lot, same thing. The actual 800 building on the corner, is awful. The office, maintenance and whoever else knows they have a termite infestation in the whole building – that is why they had to rip out certain dry wall on the exterior of the building. Certainly they won’t tell you that, so the office pretends like nothing is wrong. My neighbors as well as everybody else we talk to, says they have termite droppings all over their window seals no matter how much we clean it.
MAINTENANCE GUYS ON SITE
I love them! Despite the negative things, they work their ass off to do what they can. It is not their fault they work for a horrible apartment complex. They have to do what they are told, but they responded to whatever need I ever needed during my time here. I appreciate them so much and truly feel bad for what they put up with!
LAUNDRY
Decent. Pricier than the mat. Sometimes works, sometimes just takes your money.
EXTRA FACILITIES (Pool, Gym, Play Area)
Pool hasn’t been code and isn’t code now. Not as nice as it seems in pictures. Gym, most of the stuff is broken and not there. Play area gross as well.
Bottom line, NO CENTRAL AIR but you get a spacious place to live at a little bit lower of the price! BUT you are paying to always be disgusted or frustrated with something or someone. Neighbors are not considerate. Office staff is not real, they don’t genuinely care about you. Pay a little extra for a better living experience.
Mind you, I am just being honest. I am a positive person, but this place is unacceptable. I am a clean ocd person. I am a mother. My own apartment is beautiful and always clean, but I hate Sunset Plaza in general! WASTE OF MONEY! I am terrified for when we move out in April because I know they are going to screw us over for our deposit.
YOU’VE BEEN WARNED. (This is my first Unilocal ever because that’s how bad I feel for whoever moves in.)
P. S.- I always paid my rent & utilities before the first. Wasn’t evicted. Was a great neighbor. Not bitter, did my time here and pray that this complex gets major help maybe even a remodel from the ground up.

my experience was terrible I had complained about missing jewelry and I went to management and they simply brushed me off and told me «what do you want me to do about that?» we decided to purchase our cameras and set them up our selves come to find out the maintenance guy that lived on site as well was going inside and going thru our stuff and taking my children’s money and jewelry and clothing (caught on camera twice) on a two day of camera set up I filed a formal complaint to the police then followed up with manager on site and assured me they would compensate and make things up for us «NOT» they did nothing and up to now they have not payed me my small claims case (back dated 2007) which was filed and judge had awarded to us. By the way the maintenance guy had criminal history background and still was hired by them and living right across from us.
Rating BIG NEGATIVE «ZERO»
I am really upset that these Owners can get away with allot

I lived at sunset plaza for 3yrs up until June. I tolerated alot of things that were wrong with the place except one. When I moved out, i deep cleaned the carpet because the maintaince guy said I would be charged if I didn’t. That cost me $ 130.
I moved out, the maintenence Person had also suggested they I paint the place but I thought after 3 yrs, they would have to paint anyway for the new tenant and given that I have no children, just 2 adults living in a2br 2bath, there was just the usual chipping of paint here and there but nothing significant.
Boy was I surprised! Those guys are total con artists not only did they refuse to return my deposit of$ 400, claiming that they needed to paint they place (mind you I have lived in other places for less time, but no one has ever come up with a ridiculous claim like that!! And I lived at Sunset place longer than all other places!!!)
They also charged me an extra 260 for carpet cleaning even after I went and showed them my receipt for deep cleaning!
Please BEWARE! Michelle at the leasing office is nice until you move in. When you are moving out, you have to paint, and take pictures which I didn’t, otherwise they will try to make you pay!
I never write reviews, but Sunset plaza is my worst housing (moveout) experience. I hope this review will help Someone.
Shame on you for all your ridiculous Charges.

THIS PLACE IS TERRIBLE!!! Bug infested apartments! My boyfriend and i lived here for one year. There was silverfish bugs throughout the whole apartment. We had them spray once and they just came back with more bugs. They painted over mold in the bathroom and there was no ventilation. The paint chipped because they used the wrong type of paint. Then we moved out and we cleaned the place top to bottom and they still charged us $ 435 for cleaning! One year!!! Parking sucks as well. These people are crooks! Go somewhere else! On top of it all michelle was very rude! They will raise youd rent after a year! Worse year ever!

If I were able to give 0 or negative stars I would. I lived here for a couple years and it was one of the worst experiences of my life!!! I completely agree with the reviews talking about the roach infestation. It began with one or two at first but quickly became an invasion that couldn’t be stopped no matter what I did. I complained to the manager multiple times and all they did was tell me to not leave food out or water in the sink… DUHHHHHH! Finally after months of complaining they agreed to spray my kitchen. I explained to them that would do NOTHING because the infestation is in the ENTIRE apartment complex and they would need to tent the entire building. Of course they refused. I cleaned out my entire kitchen which took me two days. They sprayed… and a couple days later the roaches were back… with a vengeance!
I decided to leave because it wasn’t worth the health risk staying in this dump any longer. Do yourself and your family a favor and NEVER step foot in this roach and disease infested hell hole.

STAFF: super nice
APARMENT: nice and clean but no A/​C or WASHER HOOK UPS
PETS: yes
Basically you get what you pay for… bad thing: some renters don’t respect the property.
But overall if you are a clean person. Your apartment will be clean.
nice complex

DO NOT move in here… UNLESS, you love screaming kids, constant battle with bugs, dirty carpet, bums hanging out in your «secured» parking area… I could go on and on… The only 2 great things this place has going for it are Michelle, the office leasing agent and Shawn, the maintainance manager. They are both fantastic, but their hands are tied because the place is owned by a corporation in WA and they have to abide by their UNFAIR rules. I lived here four years and watched the whole place deteriorate right before my eyes. One more IMPORTANT warning… if you do happen to move in, don’t expect your security deposit to be returned when you move out… until you call and threaten a lawsuit to get it back. CA law states they have 21 calendar days to return your deposit. I FINALLY got my $ 1500 Fed-Ex’d overnight to me on DAY 38 when I told them I was contacting an attorney. There are LOTS of nice complexes in the area… check them out and RUN away from this one.

I visited this complex over the weekend. Michelle is completely great and wonderful. But I’ve developed a habit of Unilocaling apartments before I make a decision to move. I was about 80% convinced on moving here. But these reviews AND pictures are pretty horrifying. Thanks Unilocalers for saving me!

DO NOT MOVE IN!!! Michelle the manager seems very helpful and nice when you first move in, but once you’re in she’s not at all helpful, pretty much just RUDE! She promised to have our carpet cleaned after a RAT problem (which was never caught by the way) and then gave the run around after that and all we heard was one excuse after another. Problems with roaches and moths, both of which the managements response was ‘it’ll have to wait until next week’. We are very clean tenants and had to take care of the problem ourselves. Bad all around!!! don’t move in!!!

THIS IS THE WORST PLACE TO LIVE DO NOT MOVE IN!!! The manager Phil is a real jerk and is in no way helpful at all… as Ace V. said Michelle is nice at first then once you sign your lease she turns super rude as well. We had problems right away trying to get direct TV installed, they said we couldn’t do it, but I fought it and won.
The place is infested with cockroaches for sure!!! and A LOT!!! We would see at least 30+ a day, impossible to handle. They were EVERY WHERE! In our living room, in our bathroom, in our bedroom as well! We tried so many things to kill them but nothing worked. They came to spray a week or so ago but it didn’t help. I stopped cooking in the kitchen about 6 months ago because it was so nasty in there… I didn’t even want to set things down on the counter. I complained but all they do is spray and it didn’t work.
The place looks nice in the photos and outside but really its a façade. We would always hear people arguing outside our patio, over looking the parking lot and dumpster. Super loud trash trucks waking us up and then there is the fire house. Thank God for fireman but it is horrible living next to the station. We never used the pool, game rooms or gym, to be honest I felt scared sometimes being there alone.
My husband and I lived here for almost 2 years and while it was fun being newly married and in our first apartment it was not a great place to live. The hallways didnt smell good, neither did the stairways… Rotten food, weed, etc. Just stay away!

Great apartment complex. They keep it clean. They are on top of maintenance. Granite counters and all new appliances in kitchen. Washing machines (in laundry rooms) are too small, but the dryers can hold 2 or 3 loads. Complex is gated and you must have a remote and/​or a key to get in, which is great except when the electricity goes out, then the remote gate doesn’t work and you can’t drive out. lol The only negative thing I can say is that the pool lights need to be replaced (5 of them) and although I have mentioned it numerous times, there are NO lights now in the main pool. Pool and gym close at 10pm daily.
I lived here about 2 ½ yrs, they staff is very professional. (Michelle and Phil)
I had a good experience throughout.