The New Wave Salon

I love coming to Bertha. She can always get the color I want. Never brassy! I would definitely refer my friends to Bertha! I have been coming here since 2002 ever since a friend recommended Bertha to me.

This review is for one stylist in particular. I have no experience with anyone else in this salon.
I originally stopped in at this salon when my mom was sick and needed her hair washed. There was a male ‘stylist,’ Nunzio, that was not busy (should have been my first clue) and did the wash for my mom. He also blow dried it with some style, which made her feel good. I paid him and tipped generously.
My mom and I decided we’d try him for our next trim, as this salon is closer than where we normally go.
I have long hair, and I worked hard to get it there, so I said only cut ½″. Nunzio said «half inch or an inch, it doesn’t matter…» WHAT?! It matters because it’s what I am asking for, mister! I get trims every 8 weeks. I did not need an inch. I also did not ask for an inch.
I decide to let it slide and ask about gradually taking my light blonde hair darker. I specifically said to go GRADUAL (or I would cry) and I specifically said not one solid color.
Well, Nunzio was so busy checking his text messages (and commenting ‘yay, more clients means more money!’), he must have not listened, not heard or just chose to do what he wanted. I ended up with a solid dark brown, ugly, awful, nothing that I asked for color.
When I told him it was not what I asked for, he told me ‘after a few washes it will lighten up.’ I was not paying for my hair to be what I asked for ‘after a few washes’!!
After I go cry in the bathroom, he tells me he can put some bleach to wash ‘most of the color out.’ I should have just walked out already! The bleach didn’t make a difference, other than damage my hair.
He then tells me he could do some highlights, but that my hair couldn’t take any more chemicals that day. He asked me to come back 2 – 3 days later, which I could not. He then says to come back later that day.
So, suddenly my hair CAN take more chemicals?! Which one is it? I then paid him the full amount-​which he should have, but did not refuse. He then had the nerve to tell me to call him to let him ‘fix it’. He was the one who RUINED my hair and he wants me to come back!!! NEVER. I had to go elsewhere, to a stylist who knows what she is doing (and LISTENS to her clients) to fix it. She also had to cut 2″ off because of the damage caused by Nunzio.
He should hang up his scissors. Seriously.
If you go to this salon, avoid Nunzio. It sounds like Bertha and Liz are the ones to see.

I’ve been coming to Bertha since 2003
No other hair stylist has touched my hair for any highlights or any major color changes since then; the reason is because my hair is not very easy to handle, but Bertha always makes my hair look so pretty… There has not been a time that I haven’t gotten a compliment on my hair color or cut.
My mother in law, sister in law and myself are loyal to Bertha because we know that not only she’s so nice but she’s got talent!
Liz is amazing when she washes my hair! Those massages on my scalp feel great!
The new wave salon is the place to go to if you want a nice hair cut, hair color and especially highlights.

First time at this salon! And they did so good! I read the reviews first and I’ve heard the names Bertha and Liz, Bertha is good with blonde… I was so Nervous of the after look but I was pleased! I am definitely going back! Thank you ladys so much!

The worst experience in my life happened where yesterday– I would have helped sooner if I wasn’t so depressed!!! I came in for a trim and color– my hair was long (right above my butt) she cut it just a little below the shoulder I felt like my hair died yesterday literally. There are no mirrors. I gave her a specific pic to go off of and she decided to do her own thing instead. Nothing was done right– not the color, not the trim (she gave me a cut instead) and she even had to put some extentions in that we’re done wrong to try to confort me because I was balling so hard. Then she had the nerve to charge me full price as I am crying in front of her. Keep in mind before this all started I let her know I was going to the oscars and how important this was to me. I refused to pay full price– even anything but she insisted I pay at least half or I would be stealing. I gave her $ 45 to ruin my hair for my life and oscars. STAY AWAY!!! not even her attemp to correct my hair by applying extentions was done right– she burned my hair– run as far away as possible!!! Bertha and Liz made my once I a lifetime opportunity horrible at the oscars ms ruined my hair so bad I had to go pay again to get it fixed and I am not wearing a f&$?@ing bob hair cut when I just asked for. Trim on my long layers and color touch up… I am still so sad–

I have been going to Bertha for over 7 years. She’s always amazing, I was short on funds and attempted a self color job, needless to say I cried when I was done. My hair was bright orange. I placed a 911 Bertha save me call, as always she worked her miracle. Bertha and Liz are amazing they treat everyone like family, in this day and age it’s rare to find service like that. I highly recommend a visit.

Been coming here for 10 years+ Bertha always nails it. Never disappoints :) makes my blonde look natural and healthy. Highlights shades cut everything is always on point. Bring pictures of what you want and she can do it. And Liz does the best best hair washes. Puts me to sleep. She’s great too!!!

I have been going to Bertha and her wonderful assistant for 4 years now. No matter the style or task… she is amazing. Had hair past my bottom, she dyed and styled it perfectly. Recently, she sut my hair into a asymetrical bob. Although I have curly hair, it is equally amazing when its straight! Her prices are reasonable and skills priceless. The only draw back is the long wait time, but its worth it!

Hello Unilocalers :)
I had to take the time to write a review for this place!
I started coming here a few months ago with very damaged looking hair that needed some major help. I was recommended here by a co worker and agreed to tag along. They were so helpful and helped me get my hair to looking and feeling so much better. They do a great job with color as well. After a few months of not doing much with it i was ready to lighten up my hair. Bertha and her assistant Liz did a great job. I am so obsessed with my hair and have gotten many compliments at work and i will continue to refer them.
Bertha did my extensions as well and made them look beautiful and natural.

I told Berta to cut off 1.5 inches, she cuts off 2.5, I now hate my hair until it grows out again. I am definitely never coming back

I was referred to New Wave by one of my co-​workers, Bertha (the owner) did a great job with my hair. I was very satisfied with the results. I LOVE, LOVE my new hairstyle! Very quick service, great customer service. Bertha will consult you on what is best for your hair, also how to keep your hair healthy.

I have been getting my hair done since my first hair cut by Wendy I Love Her!!! I always know my hair will look great and Ill get excellent service when i go! She makes me feel like family, and this is a big deal to me!
I always schedule my appointments months in advance because she is busy! BUT IT IS SO WORTH IT!!!

I have been getting my hair cut by Bertha since I was in high school. Lets just say it has been a long long time. Obviously after this long she must be doing something right. Just make sure you make an appointment because she is always busy.

I was in a bind and was on a road trip from San Francisco and some of my artificial individual eye lashes was coming off and needed a quick touch up. So I called a bunch of places to see if they offer this type of service and luckily they did and they offered a great deal!!!
I think Nora the owner helped me and she was awesome! Super friendly and super quick!!! Even their other stylists/​staff were very friendly and helpful! I wish they were here in the Bay — this could be my usual spot! Definitely THUMBS UP and TOES UP!!!

I must tell you… I moved out to West Covina almost three years ago. I found employment at the best little Dental office and right next door I found an emerald of a place. My hair has been brown always. it was time for a change. I walked in and met the owner. I let her know it was time for a change. She looked at me and responded“I am just the person to help you with that”. We went over a few details. I made an appointment. Her assistant gives the best scalp massages as she washes hair. There were highlights placed in just the right places. The owner will not allow us to look in the mirror until the job is complete. Then Taadaa. after three years i am still pleasantly surprised every time. Her prices are excellent. You must check her out!

I was referred to this salon by my co-​workers. Their hair always looked great and I just had to ask where they go.
I went feeling a bit reluctant because I haven’t had the best luck finding a new stylist. The place is cute, nothing extravagant. The owner was very pleasant and same with her assistant.
I had a great experience — she really listened and actually came real close to what I wanted if not more than what I wanted. One of the best parts is when the assistant washes out your hair — it is the most relaxing hair washes I’ve EVER had.
Now the owner who did my hair does this fun thing where when she cuts your hair she turns you away from the mirror so you can’t see it until she’s done. For my type-​A personality this was a little hard for me to not be in control but it ended up being really exciting and I was not disappointed.
I will definitely be going back. Her prices are reasonable. So worth it.

Excellent customer service and friendly staff. Bertha is the best.