Right when i walked in I was helped in a friendly manner. The worker was more than wonderful in helping me figure out what I wanted on the sweater that i wanted embroidered. He answered all my questions respectively and showed me examples of the design i wanted with the different options i had. Ultimately, the customer service was great and I’m in love with how the stitching came out on the sweater! The prices are afforadable and reasonable! Definetly coming by again and I highly recommend this shop as they can get the work done on the same day you come in.