Doctors Express Urgent Care

I think article this says a lot, from which many conclusions can be drawn.

After waiting 20 min. Then being put in a room. Then another 20 to be seen by assistant. As I was the only one there. Then seeing the dr 45 min later for four min they charged insurance thousands of dollars and sent me a bill for another 83. Not express. Rip off.

Courteous and speedy treatment. Called back to check on progress after a couple of days. Knowledge and willing to treat but not over prescribe antibiotics. Easy online preregistration.

While traveling on business I came down with strep throat. Yuck. I was miserable, away from home, and in search of the closest doctor. Fortunately for me, I found this place. I was shocked by the friendly service. The nurse was the nicest (wish I remember her name… the cute, young gal who cracked her phone case recently). She is just the kind of person you want to interface with when you feel awful. You couldn’t help to find her pleasant and she seemed to genuinely care. Then walked in Dr. Jeremy Allen. I would make this guy my primary doctor if I lived here. He has the best bedside manor I’ve yet to experience with a doctor. He was smart, calming, and some how made me laugh while fighting off cold sweats. This place is all around great. I hope I never get sick again while away from home, but if I do I sure hope I am here if it happens.

I waited a mere 15 minutes to be evaluated. You won’t get that kind of service in an ER! Jeremy Allen, PA-​C and his medical crew were awesome! They were efficient, professional, and kind. As a medical professional myself, I wouldn’t hesitate to recommend this location of Doctors Express.

Fast, easy way to get something simple (sprained ankle? strep throat test?) checked out without heading to the emergency room. Friendly service, although a little disorganized and usually running a bit behind. Great doctors, though!

So this place opened about a year ago. I came in one day to figure out what on earth was wrong with me. (Was I dying? OMG!) The front desk staff was professional and friendly and the service was pretty quick. There was one other family waiting there as this was probably in the first month or two since they’d opened.
I was seen by a person I think was a physician’s assistant (apologies, may have been a nurse) for initial consult. Then the doctor came in and chatted with me to assess the full damage. The PA carried out most of the simple procedure, but the doctor did intervene when it seemed a little more help was necessary. Ultimately, I left good as new.
The one thing I didn’t like was that they just said, «You’re all set» at the front desk. I would have liked clarification that they were running the bill through my insurance and if necessary a bill would be sent later on with the balance. I have a HDHP so I know I don’t have a copay and am responsible for paying almost everything up to my deductible, but it wasn’t clear to me that there would be a bill later from that statement. Sometimes things really have no cost. This is something that I’ve noticed about doctors’ offices generally, even my GP.
Overall, a good place to get fixed up if you’re not feeling well, but not in need of an ER. And honestly, it’s a whole lot cleaner, quieter and quicker than any ER I’ve ever been in.