Staples

Horrible store they have construction workers at 3 in the morning even though though they aren’t allowed to have any work done an hour after sundown per local noise laws. Staples Bishops Corner is a Terrible neighbor who doesn’t care if they wake up the entire neighborhood during the week. Won“t be shopping there ever again.

Customer Service at the copy center has never been good for me. For whatever reason, there is always a line. Sometimes it’s just me standing there and they see me and don’t come over. It’s very awkward. Always looks like they are crazy busy but I don’t know, I’ve come there at different times of the day and it’s always the same experience. Today I called ahead to get some of my questions answered to maybe avoid the awkwardness in store. I thought my questions were answered until I got there and was told different things. I was so frustrated that I just left the store and downloaded the Fedex Office app in my car in the parking lot and ordered my copying needs from the fedex in hartford. I don’t care what coupons staples sends me or how cheap it is, I won’t waste my time here anymore.

Service at this branch is not terrific. Lines and not many people available to help find things. I searched for someone all over the store, finally found someone who said he was helping someone else but he never came back to me after he was done. They didn’t have what I needed in stock and didn’t suggest another store.
Happily the employee at check out was wonderful!

Yeah,
we’ve
got
that
I happen to be in another state when I realized I was desperately in need of some printer ink. What to do and where to go? To Staples of course.
Staples has over 2,000 stores in 26 countries so I figured there had to be one around somewhere fairly close. And sure enough there was one lurking literally around the corner.
This store is pretty much exactly like every other Staples I’ve been in. Filled with all kinds of sundry stuff from printer ink to toilet paper to junk food. Seems the stores keep diversifying and are far more than just office supplies now.
We went in the Staples and within a few minutes walked out with the required printer ink. Staples no longer uses the «Yeah, we’ve got that» slogan, replaced it with «That was easy. But it you need something to do with an office, school or home, chances are they will have it.

I went here on a Friday afternoon and had a brief, pleasant experience. The store was not crowded at all. I bonded with a friendly employee about the music selection, and he gave me the heads up about coupons available online. I left with a cool new notebook and can’t wait to fill it!

Typical staples. I noticed very mixed reviews for this place, so I’m guessing there’s some inconsistency in service, but I’ve always lucked out. I also try to early or late, when it won’t be very busy, so perhaps that helps.
Today I went to print some documents and then rescan them, as my home printer is broken. Brittnay (spelled that way on her name tag) was very helpful at the print desk, showing me how to use the self-​print kiosk and then taking care of the scanning for me. The cashiers were friendly as well (I purchased a few items on my way out, being the office supply junkie that I am), and even told me about a $ 5.00 coupon I could get. I did notice that the second cashier forgot to ask for my staples rewards card, and I forgot to offer it, so that’s too bad. Not that I ever get enough points to really stack up to much.
Staples in general has god quality stuff (I swear by their binders, despite the higher price point), and although I usually order online these days, because the Staples delivery service is fantastic, it’s nice to go into the store and get quick, friendly, helpful service in a pinch.

This is your every day Staples so you know what to expect. However every time I’m in the store I seem to get really poor customer service. The sales associates aren’t rude, they just seem very disinterested in their job and do put in any extra effort to help me out. Most of the time I am simply referred to the national Staples support phone line instead of helping me in store. For a small business owner who relies on office goods and printing services, this was a little bit of a let down.

I use the Staples in my home town 90% of the time. But once in a while, we stop at the Staples in Bishops Corner in West Hartford. Today we stopped to use the color copy machine. Everything worked fine, the machine was great, the cashier was pleasant, the store was neat and clean and well stocked.
A very nice experience indeed.

I noticed David M. Commented about the good service. I ditched my usual UPS stop and visited Staples instead. I echo David’s sentiments. Very helpful. I was there less than 10 minutes and my 20 lb package was on it’s way to Illinois. NICE!

Very poor service at the copy center and there were some very unclean and dusty areas in the store.

I stopped in here the other day to mail off a package. Its a pretty standard Staples. The reason I decided to Unilocal about a place everyone knows about was the Copy/​Print/​Ship staff.
They had a bit of a line, both at the cash register and at the CPS center. Despite this, they did a great job at juggling customers, being polite and not making you feel like you were getting in the way of what would be a great job, if customers would just stop coming in.
So, Kudos.