Universal Hotel Liquidators

My sons and I drove to the Hotel Liquidators hoping to find some good deals on furniture. Ive been to the store in the past and have found some really decent furniture considering the fact that it is a Hotel Liquidator. I was not expecting to find brand new furniture, but I was expecting to find a few decent dining room chairs that are in my price range.
The last time I went left me in a utterly disappointing mood. As soon as I walked in I could smell moldy bathroom like fumes permeating freely through the air. Despite the horrific smell I decided to venture into the store. We began to look around the vicinity of the store to try and find dining room chairs. There were old dusty chairs piled up on top of each other, and the dining room chairs were placed in complete disarray. The industrial factory like smell combined with the nasty broken up furniture made me feel like I was in a junk yard.

there is no good deals here the prices are high and no returns no exchange take it as it is i bought a frame it didnt work for me 63 dollars is gooone

Always great deals, fun for looking and cheap furniture for buying.

My experience was fine. We got two dressers, a beautiful headboard and a couch. For the price we paid they were in excellent shape. The delivery wasn’t terrific but my husband took it upon himself to «supervise» the delivery guys so it wasn’t too bad.

We just moved to New Haven and the idea of buying used stuff from a hotel liquidator was interesting. The quality of the items here varies a lot. You can have very minor scratches on things like headboards, but then find major damage to things like couches. You really have to search to find things that are in decent shape.
We ended up buying a dresser and a matching headboard, both of which were in good condition. We paid the $ 45 for delivery (it’s not free), but the delivery service was awful. The truck arrived after calling us twice for directions (we’re in New Haven), at which time two teenagers got out of the truck. The scrawny one of the two asked where the items had to be carried. After telling him it was the second floor, he let out a long sigh. He then opened up the back of the truck with his friend and answered a few cellphone texts on the way in the truck.
After getting our dresser on the dolly, he lowered it down quickly with one hand on it. The dresser tipped off the dolly when it was lowered and hit the edge of the ramp. This, unfortunately, gave the dresser a few extra scratches. The movers then simply didn’t want to carry the dresser up the stairs. It wasn’t until I recommended taking out the drawers (to make it lighter) that they carried everything inside. The icing on the cake was the fact that we carried up all the drawers, despite having paid for delivery service.
So, based on this and the previous review, my opinions are, as follows: You have to really be careful at this store and, if you shop there, don’t use their delivery service. Take the items out of the store yourself.