Stephanie’s Greens-N-Things

It’s a far drive to Stephanie’s for me, but it’s the only florist I’ll go to. I’ve tried other florists around me for convenience, but the quality of the flowers weren’t comparable. They went out of their way today to make sure I’d be able to pick them up even after hours. I’ve already decided I wouldn’t go anywhere else and the service I received today certainly reinforced my decision.

UNDEPENDABLE! I live 3000 miles away. I called 2 weeks in advance to be sure that they would deliver to my family cemetery. Then I called 5 days in advance to order and to be sure. I ordered two planter logs to be delivered on May 25, for a service on Sunday, May 26. $ 80. for two planters.(The delivery was $ 10. extra.) My sister arrived at the service, and lo and behold, there were no planters. I called the store, was directed to another number that I could call «if I need funeral flowers,» where the person answering the phone told me that she knew that they had not been delivered. She «thought» they were for Memorial Day, and so she did not deliver them on the date that they were to have been delivered. She did tell me that she had delivered many others, however. I pointed out that the delivery date was Saturday, not Sunday, and that the priest was to be at the cemetery in a few minutes to begin the service. She told me that she «apologized.» That’s it. I couldn’t be there, my sisters were depending on me to provide the flowers, and this business just didn’t do it. I asked why she didn’t call me, and she had no real answer. This business is undependable, in my opinion. I wonder if other callers from far away know that their items may not be delivered.