Alen N Cohen, MD, FACS

Dr. Cohen completed my Thyroid surgery with great success and no issues. Finding out you have cancer is a scary thing for anyone. Dr. Cohen answered all of my questions and even some I didn’t know I had. He assured me that everything would be OK and when completing my surgery he found lymph nodes that had to be removed along with muscle which he took care of at the same time. I was back at work in two days. I only had to spend the night because of another disorder with pain. He scheduled my surgery within a couple of weeks after our initial meeting. Thank you to Dr. Cohen and his staff who were all great.

Dr. Cohen is the best! He did a complicated surgery (deviated septum, turbinate reduction, sinus grafts and more) and did a wonderful job! The office staff is polite and professional and the office is very well run! I have nothing but good things to say about Dr. Cohen! I can breathe! I highly recommend him for your sinus needs!

It is not often that you find a Dr. these days who truly cares about his patients and their well being, and Dr. Cohen is one of these rare individuals. After going to two separate doctors here in Las Vegas for an opinion on my nasal polyp, and getting exactly the opposite advice I decided to do a lot of research and find a Dr. who I felt was most qualified to help me. This long and tedious search led me to Dr. Cohen. I was a bit nervous the first time traveling out to see him as I was getting discouraged with my health issue and not being able to find a good Dr. I was hoping after driving over 4 hrs to see him that I wouldn’t be disappointed. I quickly realized after a short time speaking with him, that this was the best decision I have made for my health! He was kind, attentive, and very educated, and made me feel confident that his treatment plan was correct and the best option for me. He took the time to answer any/​all questions that I had during the visit. To avoid rambling on and on, all I can say is that every step of the way from consultation to surgery has been a pleasure working with Dr. Cohen. All the interactions that I have had with his staff are positive as well. I now recommend him to anyone with an ENT issue and tell them that the trip to California from Nevada is worth every bit of the effort as you know your health is in good hands.

After about three months of fighting strep throat, taking 4 rounds of Penicillin, and being hospitalized, my family doctor referred me to Dr. Alen Cohen for a tonsillectomy. The funny thing was not only did my doctor refer me to him, but as I was waiting for some results to come back, my friend had also raved about how I should see her husband’s surgeon who just so happens to be Dr. Cohen. Upon meeting him, he was calm and knowledgeable and he immediately put my mind at ease. He took his time explaining everything to me which calmed my anxiety. His entire staff was also very sweet. The woman who would bring me into the room for every office visit and ask me questions, was also very sweet and kind. I just can’t remember her name. His staff was able to schedule my surgery within two weeks which was the Monday right after Thanksgiving. My surgery was scheduled for 10:30am at the West Hills Surgical Center. Dr. Cohen came and spoke to me about my surgery while I was being prepped for surgery. I was being moved to the operating table by 10:40am and I woke up from the surgery by 11:20 or 11:30am I believe. Also wanted to thank the Anesthesiologist because even though I know it’s not a serious surgery, it’s still a surgery nonetheless and I was starting to panic right before the surgery. Dr. Cohen came to talk to me when I was waking up and assured me everything went well during surgery while removing my golf ball sized tonsils. My worried mother and husband told me that after my surgery, Dr. Cohen went to the waiting room to tell them that my surgery went well. There was also an issue with my pharmacy not having the right amount of one of my prescriptions (which was our fault for waiting til the last minute, in the morning of my surgery, to fill my prescription) and Dr. Cohen and his staff were able to clear it up with the pharmacy. The first day was kind of a blur as the anesthesia wore off, but I tried not to take the pain medication the first two days since I was feeling nauseous (I was still taking the antibiotics of course). By the second day, I was in pain and discomfort so I couldn’t hold off and took the pain medication. I had a one week post-​op appointment when I felt like the pain only got worse, but Dr. Cohen assured me that by the 10^th day I probably wouldn’t need the pain medication anymore. (I didn’t need the pain medication by the 9^th day). I got a little nervous the second week post-​op, when I had a scab fall off, and was bleeding. I did get the bleeding to stop by doing what Dr. Cohen had told me to do during my recovery. I called his office and he assured me that I would be fine, but if I was concerned that I can come to his office. I was able to get an appointment with him that afternoon when he said everything was healing nicely. During my last appointment with him, Dr. Cohen said everything is healing well and I feel pretty good. It just feels a little strange not to have tonsils anymore. I read in some reviews that they bother you about payments, but I haven’t had any issues with that. I actually asked the woman at the end of my last appointment about how will I know what my out of pocket will be and she said that once my insurance pays, which can take months, his office will then bill me for the remainder. Overall, I am very satisfied with my decision in having Dr. Cohen as my surgeon. He was not only kind to me, but also kind to my family members who would take turns to accompany me on my office visits and surgery. Thank you for everything Dr. Cohen!

After discovering a large mass/​growth on the left side of my thyroid I was referred to Dr. Cohen, a blessing!!! He got me scheduled for surgery in less than 2 weeks. Once in the OR he found that the mass had actually grown down into my chest past the clavicle. Everything was removed.
Here’s the good news:
Everything is benign
I went home that evening.
The next day I had only minor discomfort when I coughed or swallowed… I ate jello and orange sherbet ALL DAY.
On day two I returned to my normal diet with very little discomfort. I never had to take the pain meds that were prescribed and I am grateful that all is well with my health.
The surgery was done on the 8÷20÷2015 and I am riding my motorcycle and golfing as of 9÷3÷2015.
The surgery was minimally invasive and therefore the scar is minimal

Very knowledgeable of sinus issues and knows when to refer to other specialists. I would recommend Dr. Cohen or Dr. Herschcovitch for their expertise. I had sinus surgery done by Dr. Cohen and have not had to have another one since (especially when I follow their directions).

I had two surgeries performed by Dr. Cohen. My first surgery was a Tonsillectomy in May 2013 and my 2^nd surgery was a Septoplasty (Deviated Septum) in July 2015. Dr. Cohen did an amazing job with both surgeries. I personally thank you very much for everything, this has been a life changing event for me. I had no idea how bad I was breathing until Dr. Cohen fixed it. I had multiple problems because of my tonsils, I could not breath, eat well and I would get sick all the time. It was just bad and they had to go. Right after surgery I was surprised how much air I was able to take in. It took a while to recover from this surgery but it was well worth it. For the Septoplasty, I had know idea I had a deviated septum until Dr. Cohen told me I had one back in 2013. I ended up pushing this procedure until recently. And I must say, I wish I did it a long time ago. I had no idea how bad my left side was. Now I can breath and sleep on my right side with no problems. This was a short recovery time.
I have met many Doctors and I must say Dr. Cohen is one of the best. He gave me his full attention and explained everything to me in detail before I made any decisions. Incredible Surgeon and I would highly recommend.

I can breathe again!!!

Had a surgery schedule and showed up at the time I was meant to, 5am. The doctor had an emergency the night before and forgot he was meant to operate. He then did it very hastily on his lunch and botched my surgery. I still have small pieces of tonsil left… I wouldn’t recommend to My enemy

My wife called twice in two days no answers. Left message with phone number. No call back after 3 days. Terrible customer service. I will inform my regular physician not to recommend him to his patients.

Many people struggle through the daily struggles of their sinus pain or pressure. I was in immense pain everyday with horrible headaches and horrible breathing from either of my nostrils. Dr Cohen is on of the best ENT’s I have ever been too and will be coming for years to come!
Dr. Cohen looked right at me and said it looks like you really are pain and this became more apparent when he internally looked at my nose. It was decided right then and there that I would be having a surgery right away to fix all the problems that I have been experiencing. After surgery, which was a long recovery time, I am an able to breath normally through both nostrils and my sinus headaches have dramatically decreased.
I want to thank Dr. Cohen for everything that he has done for with putting my life back together with much less pain and discomfort

Please. If you are thinking of going to Dr Cohen think again! I have had zero improvement since undergoing surgery this past summer to have my deviated septum fixed.
I was told I could expect to see a 25−30% improvement in my breathing and although that is not much at all, I happily told the doctor that I would be satisfied with a mere 10% improvement since I can’t breathe from my left nostril much at all. I was also assured that I would be able to sleep on my right cheek because the operation would make the difference in my being able to breath from my left nostril instead of it collapsing when I lay my right cheek down on a pillow. That was the most important thing to me because as some of you may know, it’s very difficult to only be able to lay on one side all night.
Not only did I have to endure a very painful recovery, but there isn’t any improvement in my breathing at all. Not one iota. To make matters much worse, my nostrils look bigger than before this operation! I was told he had stretched my turbinates.
When I confronted Dr Cohen his response was mind blowing. He told me that, according to his notes, there was no way that my breathing wasn’t vastly improved and that, ON PAPER, I should be breathing very well!
On paper a favored horse SHOULD win the race, but is that a sure bet? To add insult to injury, he told me that I am just «too sensitive» and he got very angry with me. I had to take the walk of shame out of his office, not believing what had just occurred.
Another major problem is that, as others have written before me, it is true that his office is totally concerned about $$$$$. It had only been two months post surgery when I began to receive «past due» notices on my bill. My nose hadn’t even healed and I was being asked for payment ASAP.
This experience has left me depressed and untrusting. I wish my fellow air-​challenged peeps much luck in finding a compassionate nasal surgeon. Sadly, Dr Cohen is not your man.

This is written by Catherine Evans, my mother in-​law! A great woman. «Thank you so much for the extreme care from you and your staff. Your staff treated me like I was your only patient. They were fantastic! The surgery was a huge success and I could not thank God enough for finding you! Your kindness and gentle hand made all the difference! You and your team are simply the best! Thank you!»

I want to start by saying that I was very nervous prior to my surgery. I couldn’t have asked for a better experience and a better result. Dr. Cohen explained everything prior to the procedure, did a great job at the surgery, and was there for me all along until I completely healed. I also want to thank the West Hills Surgical Center and the anesthesiologists. You made the experience as painless as possible and I really recommend anyone who reads this message and needs an ENT doctor to consider Dr. Alen Cohen. I highly recommend it.

This «breathing through your nose» thing is awesome! If someone had turned me on to it, I’d have started doing it years ago! Thanks to Dr. Cohen and his capable staff, now I can do just that on a regular basis! As I write this, it’s been 2 weeks since my turbinate coblation and nasal ballooning procedure, but I’m already sleeping better, have a lot more energy, I’m not getting as many headaches, and my allergy symptoms have reduced a lot. I’m really looking forward to seeing the long term positive effects of this.

The best ENT surgeon in Los Angeles.
A magician, brilliant, great doctor.
I can finally breathe due to Dr. Cohen’s handiwork.
highly recommend!

My GP had to give me a referral to an ENT for a biopsy. He said «I know of an excellent one here in the SF Valley», I was very pleasantly surprised to find that he was the same ENT that had operated on my son just a few weeks prior. My experience with Dr. Cohen has been very pleasant, in both situations I was very nervous. He very patiently answered all of my questions and put me at ease. My son’s surgery and my biopsy were successful.
I would definitely recommend him and go to him again if needed.

I was referred to Dr. Cohen by my family doctor. I was told he was really good and was highly recommended so I went in to see him.
First off he’s pleasant. He is really easy to talk to and friendly.
He is also quite knowledgable and answered all my questions.
Office is clean and very well run. His staff is helpful too.
Overall great and I highly recommend him.

I made an appointment with Dr. Cohen’s office. During the one hour that I sat in the waiting room, one man complained angrily about his hourlong wait and a woman said that they had entirely forgotten she was there on her previous visit. No one apologized to any of us for the wait or was able to give a time estimate or explanation for the problem. We were expected to just sit quietly and lose our entire afternoon in the hopes that at some point we’d be seen, I guess. Finally I gave up and left, annoyed by the disrespect.
Dr. Cohen called in response to the note I left and said he’d had two emergencies that morning that caused him to be running late all day.
In my experience going to many doctors over the years, there are those who respect patients’ time, and those who don’t. Those in the former category have their staff call in situations like this (if there really were emergencies, rather than just overbooking), explain there will be long delays, and offer to reschedule. At a minimum, they let patients know when they arrive, apologize, etc. Then there are doctors like Dr. Cohen, who have repeated problems and just don’t care, letting patients sit and wait indefinitely.
We all have emergencies in our businesses and lives. That’s no excuse for failing to respect the time of the people who are your customers.
I’ll be going to another of the many other doctors in this area. We should all insist on professionals who treat us with respect, especially after they’ve received repeated complaints about this problem.
UPDATE: Dr. Cohen called to yell at me about this review. Unbelievable. He said no good surgeon «just sits around and waits for patients to walk in.» I never found out if he’s a good doctor, but I did find out that he’s an arrogant, obnoxious person. He also revealed confidential information about another patient which I will not repeat here. Wow.

After 2 months of worrying, runaround and guesswork by various doctors, I visited Dr. Cohen to solve progressively worsening voice loss. Within 20 minutes, he diagnosed me with a vocal cord polyp, showed it to me on video, and scheduled its removal via outpatient surgery. He also illuminated the cause and a plan to combat future occurrences. That initial visit was such a relief, to finally have answers and to alleviate my concerns. Dr. Cohen was very knowledgeable and quite patient, answering all of my questions (god knows I had a lot of them!).
His staff was also great, from the nurses to the admins, who were efficient and courteous both in the office and over the phone, always returning my calls promptly and were very helpful with appointments and billing questions.
The surgery at West Hills Surgical Center went flawlessly. The entire team, from Dr. Cohen, the nurse and anesthesiologist, to the front desk admin and discharge staff… were all consummate professionals, incredibly friendly and compassionate. Usually you encounter at least one sour grape in a hospital setting, but not in my case. They were so good about calming my nerves, and the entire procedure was done before I knew it. My recovery has been fantastic, and I am grateful to finally have my voice back!
Dr. Cohen runs a top shelf practice, and I would say the same for West Hills Surgical Center. The only bummer was having to wait a couple of weeks to have my surgery. But I interpreted it as a testament to how busy and in demand Dr. Cohen must be, because he is so good. I will say it was definitely worth the wait!